Customer Ratings & Reviews
- Model:
- NS-MTCA
- SKU:
- 6375711
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Travel Adapter and Converter for its broad compatibility, ease of use, and multiple adapter options. The quality and converter functionality are also appreciated, along with its ability to provide the necessary voltage. However, some customers have noted that the size and weight could be improved for travel convenience, and a few have mentioned concerns about the device heating up during use.
This summary was generated by AI based on customer reviews.
Nkt worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not worth it. It is not what i expected for the cost. The cheap plastic broke within days of pirchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that the Insignia Travel Adapter and Converter did not meet your expectations. We apologize for the poor quality and durability of the product. We understand that you expected a more reliable and long-lasting product for the price, especially considering it's a travel essential. We will pass on your feedback to our product development team to improve the design and materials used in future products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work for hair dryer. Working only some low voltage products
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Naso. Thank you for taking the time to leave a review on the travel adapter and converter. I understand how upsetting getting a product that does not support your device. We do have several models that works on your hair dryer. Please contact us for product recommendation.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Don’t purchase it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it … I bought this to take it to India to plug my Mac book pro … sadly it ruin my charger and I have to buy new charger now. When I came back I wanted to return but Best Buy return policy was 14 days or something and my days passed…
No, I would not recommend this to a friendI wouldn’t buy this if I could go back in time!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the two outlets quit working after only using it two times!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Samuelm12345678! Thank you for taking the time to leave a review on this travel adapter and converter. We want to check this issue with you. Kindly contact us to further assist you.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Insignia adapter and converter - junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for a trip to Europe. Failed upon first use. Piece of junk. Do not buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're sorry to hear that your travel adapter did not meet your expectations. Customer feedback is invaluable, and we appreciate your insights as they help us to continuously improve our products. We hope to provide a better experience for you in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Maybe I just got a dud?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this adapter right before a trip to Germany and ended up having to borrow one from a colleague over there to charge my laptop since it wouldn’t charge anything but very low power items like my phone. Will be returning as soon as I’m back in town!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SarahM,
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand you found it uncomfortable to use since it would not charge any of your devices and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Broke during trip on 2nd use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deserves ZERO stars. Broke during my trip, on 2nd use. Thank goodness I brought a backup that I’ve had for 20+ years!
No, I would not recommend this to a friendPass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Traveled with the item internationally. They plug in with the third hole, which is the negative wire did not work and therefore could not charge my laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JefferyG,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Travel adapter/converter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use and was worthless in Greece in outlets in hotel and ship. Couldn't return after trip due to short return time. Don't bother with this!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your unit, we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
www.insigniaproducts.com/support
Unworkable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work in Malta or in Italy. We couldn’t use this item. It didn’t fit in the outlets of the above mentioned countries. I’m
No, I would not recommend this to a friendStopped working on second day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 2 days while we were in Europe and then stopped working . Maybe we got a faulty one but I would not buy it again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShaylynN,
Thank you for writing a review about our Insignia™ - Travel Adapter and Converter - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Converter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work. The piece I required to work did not work
No, I would not recommend this to a friendSouth Pacific trip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this adapter to travel to the South Pacific. I've never been there before. The person who took care of me said they were confident that I had the correct one. Long story short, it was not correct. Very upsetting.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand you found it uncomfortable to use since it was not the correct one and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only half of this converter works… the part with the ground doesn’t draw any power for any of my devices. Maybe I got a returned converter after someone blew the outlet with the ground, but I threw away all packaging before my trip so I can’t return.
No, I would not recommend this to a friendVery disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voltage converter did not work at all. I was able to use only the adapters. I do not recommend this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Precious,
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Converter poorly designed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Converter would not plug into recessed outlet in Netherlands or Belgium
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the inconvenience you faced with the converter. It's disappointing when it doesn't fit into a recessed outlet. If you need further assistance or have any other thoughts, feel free to reach out! - Carl | Insignia Products
Burned out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 110/220 plug in burned out within 3 days of using it and completely fried my wife's hair curler
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ Travel Adapter and Converter. We genuinely appreciate your feedback and understand how concerning it can be when a product doesn't perform as expected, especially when it impacts your devices. Your input is valuable and will help us enhance our products and ensure a better experience for our customers in the future. If you have any additional thoughts, please feel free to reach out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Nada
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to determine applicability until opened the box. Not all what we expected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for any inconvenience caused by the product not meeting your expectations upon opening the box. We understand how frustrating it can be to discover discrepancies between product descriptions and reality. Your feedback is valuable, and we'll work to improve our product descriptions to provide clearer information for our customers. If you haven't already, please reach out to our customer support team for assistance with returning the product or exploring alternative solutions. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Don't purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not work in Italy. Bad purchase. I could not plug my US appliances in it either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WorkonspellingonCC,
Thanks for taking the time and effort to leave a review about our Insignia™ - Travel Adapter and Converter - Black (NS-MTCA). We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Poor Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not work. Took it to Europe and carried it around for nothing. I would like to return it but when I returned from my trip the time period for returns had elapsed.
No, I would not recommend this to a friend
