Customer Ratings & Reviews
- Model:
- NS-MTCA
- SKU:
- 6375711
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.
This summary was generated by AI based on customer reviews.
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice folks at the store. They know what to do and make us feel valued.
I would recommend this to a friend- Cons mentioned:Weight
Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy and fell out of plug. Was not able to use without holding in place
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback on the Insignia™ Travel Adapter and Converter. We appreciate your insights and understand the importance of convenience and usability in travel products. Your experience is valuable to us, and we will consider your comments for future improvements to enhance the user experience. Thank you again for your input! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Great product - Very quick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came as it said it would and very quickly. Works well.
I would recommend this to a friendThe manager was so rudely to custormers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product can not be used in europe. The two plugs are too short to put into the power outlet. I have an important thing to talk with your manager. When I came back from Europe, I went to your store at 1100 old country,Westbury,NY 11590. I told the cashier why I wanted to return. But she told me I can not return this adapter, as I were over 15 days. But I just came back from Europe. The manager of the store was very rudely, he yelled to me, "get out of my store" I have the record of what he said. If you have no respond to me,I will ask my attorny to sue him and your company.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JCHUANG,
We are very sorry to read that you had to experience this type of behavior. As Insignia, we always strive to provide the best customer experience to our valued customers. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Best adapter so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using it from day...no single problem with it so far.
I would recommend this to a friendGreat but waittto use on trip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t say as traveling soon Can tell more soon But seems good
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been very useful and I totally recommend it
I would recommend this to a friend- Pros mentioned:Ease of use
Good looking but bad quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking product, easy to use but didn’t work for laptop or any other electronics other than phones/iPads. When trying to use on laptop, internal circuits started burning and making short circuit sound so had to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Zrand,
Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.
Insignia Support
Louise
www.insigniaproducts.com/support
A waste of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once and done for poor productivity with the product.It is not good or worth it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Travel Adapter and Converter. We sincerely apologize for the frustration you've experienced with our product.
At Insignia, we strive to provide high-quality and reliable products that enhance the travel experience. We take your concerns seriously and are committed to improving our offerings. If you could provide us with more details about the specific issues you faced, it would greatly help us in our efforts to make necessary improvements.
Your satisfaction is important to us, and we hope to regain your trust in our brand. Please feel free to reach out directly to our customer support team for assistance or further discussion.
Thank you again for your feedback.
I haven't used it yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I won't be using it until next week when I leave for NZ so I am rating everything in the middle.
I would recommend this to a friendOverpriced but an okay item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is convenient for traveling. The price is a little high but the item does okay.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Myra,
Thank you for taking the time to leave your review on this travel adapter. We are really glad to read that this has worked out well for you. We know this is definitely an important purchase when traveling abroad. So if you ever have any questions, please do not hesitate to reach out to our team at any time.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Stopped working after a couple of days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for a trip to London and Wales. It worked for the first couple of days, and then it stopped working. I wasn't able to test to see if it was the UK adapter that wasn't working.
No, I would not recommend this to a friendJust a travel pack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing more than small pieces of ac adapters that can be used in different continents.
I would recommend this to a friendProduct Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter did not work for me. I tried plugging it into the electric outlet in Germany and it would not fit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, HemantP. We’re sorry the adapter didn’t fit the outlet during your travels. Your feedback is important and will help us improve compatibility information for future users. Tine | Insignia Support
huh?
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no memory of buying this... I must have never used it
No, I would not recommend this to a friendDidn’t work for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug adapters worked no problem. The converter showed that it was getting power but couldn’t get anything to work with it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shane, thank you for your feedback. I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modular and works, thought it had USB but actually has a non grounded outlet
I would recommend this to a friendDidn’t work right. 3 prong jack never worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter had 2 plug-ins. The One for the 3 prong jack never worked. We could not use our laptop or hair dryer with this unit. The One with the 2 prong jack did work and we were able to use it to charge our cell phones only. We hope we can simply bring it back to the store & exchange it this week!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ronald, I appreciate the time you took out of your busy schedule to leave a review of the adapter/converter. Please contact us if you have any question or concerns regarding the exchange at the store. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Size
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after first use. Hair dryer blew it out within seconds. Way too clunky and bulky in my luggage too.
No, I would not recommend this to a friend Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 converters for use in Norway. Both Stopped working after the first use charging phones and computers in Norway. I recommend just buying a usb charger when you arrive in the destination airport or at the grocery store in the country you visit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia Travel Adapter and Converter! We appreciate your feedback and insights into using it while traveling. It's always helpful to know what works best for different situations, and your recommendation for a USB charger is a great tip for fellow travelers. We value your input and hope your future journeys are filled with seamless connectivity! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711