Customer Ratings & Reviews
- Model:
- NS-MTCA
- SKU:
- 6375711
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.
This summary was generated by AI based on customer reviews.
Not good for business use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up to a 120V printer. Only used it for the max 10 minutes. Unplugged it for a little while and plugged it back in and it blew the converter. Very disappointed. Should have known better. Would not recommend unless you are using this for an old laptop or phone use only.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Prodigy.
I would like to express my concern about your experience with this Travel Adapter and Converter. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Broke on first trip.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device broke on the 5th day of a two week trip to Italy. Worked fine before, but is fairly bulky.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the device stopped working during your trip, and we understand how frustrating that must have been. While we’re glad it worked well initially, we also appreciate your note about the bulkiness. Your experience helps us identify areas for improvement in both durability and design.
Keith | Insignia Support
- Cons mentioned:Size
Doesnt fit sockets.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit the sockets at all and very bulky and unwieldy. Will definitely return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Suellencoelho,
Thank you for writing a review about our Travel Adapter and Converter - Black. We know how frustrating it is that the travel adapter and converter did not fit the sockets at all. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Returning - did not fit sockets at new or old hote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this current adaptor 2 days before taking a 12-day trip to northern Italy, Switzerland, Austria & Germany. The packaging claimed this adaptor set would work world-wide, but I was only able to use it at 1 hotel as the large rectangular adaptor would not fit into the recessed triangular-shaped sockets at the other hotels (some were old & some were recently built modern hotels). I will be returning this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MaggieT,
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Plug adaptor for Italy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work in Italy. Had to buy another plug adaptor in Rome for much less.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, mven, for sharing your experience. We’re sorry the travel adapter didn’t work out during your trip to Italy. Your feedback is important to us as we work to ensure better reliability worldwide. Tine | Insignia Support
Ms Emily Pickett
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a adapter set for trip to Europe. I got to Spain and it did not fit the receptacle so much for expert service. I am not happy. I needed adapter so I could use my curling iron and blow dryer. I spent money for something that did not work!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you experienced with the adapter set during your trip to Spain. It's disappointing when a product doesn't meet expectations, especially when it's essential for travel needs like using your curling iron and blow dryer. We understand your frustration and want to make things right. Please reach out to our customer support team with your concerns, and we'll do our best to assist you with a resolution or provide a refund. Your satisfaction is important to us, and we appreciate your feedback. We apologize again for any inconvenience caused and hope to regain your trust in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
- Cons mentioned:Size
return item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too bulky takes up a lot of space and adapters are ungrounded
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jens,
Thank you for taking the time to leave a review of our Insignia™ - Travel Adapter and Converter. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Nope
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are better products out there and not with these many pieces
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Allan,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DO NOT BUY
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Horrible product. Bought it to charge my laptop but it doesnt work. Automatically shuts off power after a few minutes. Guess it would work for a hair dryer or something but definitely NOT for a laptop. Best Buy should NOT sell these pieces of garbage!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Not everywhere
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told it would work anywhere in the world. Not Zimbabwe
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. We have information on website QSG to support below the countries usage but not include Zimbabwe. North America, South America, Japan, the Caribbean, Australia, New Zealand, Fiji, Europe, the Middle East, Asia, Great Britain, Ireland, Parts of Africa, Hong Kong, and Singapore.
Only works when I charged my laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only use to convert 1 unit at a time. It didn't work when I use for my dyson hair dryer. Only powered for 15 seconds then no power at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I apologize for the inconvenience that us brought to you using the travel adapter and converter. Please contact us to be able to check the configuration in which the unit was being used
Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
It failed at its one job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15 seconds into use it killed my $170 hair dryer. I bought it specifically to convert from 110 to 220 for my hair dryer while traveling in the UK… and it had one job. Utter failure.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience with our product. It’s always our intention to provide reliable solutions, and we regret that our converter let you down during your travels.
Your concern regarding the damage to your hair dryer is important to us, and we want to ensure that our customers feel confident and safe using our products. Please reach out to our customer service team so we can assist you further and discuss potential solutions to make this right. Your satisfaction is our priority.
Thank you again for your feedback, and we hope to have the opportunity to resolve this issue for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Terrible Product - Doesn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this! It burned up my curling iron and wasn't returnable for a long enough period to be able to send it back after I returned from my trip.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia Travel Adapter and Converter. We appreciate your input, as it helps us understand the user experience better. We’re glad you took the time to express your thoughts, and we hope you find a product that meets your needs perfectly in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Do not buy. Did not work.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I bought it. Item was listed as an open box in excellent condition. I bought it a couple of months before we went to UK and the main large plug worked here in the USA. When we went to the UK and had to use the adapter it did not work. It was useless and a waste of money. Open box in excellent condition?? Open box that someone returned because it did not work and Best Buy probably put it back on the shelf.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vb63. Thank you for taking the time to leave a review on travel adapter and converter. We understand how upset you are after getting a product that did not work. Kindly contact us.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Just wasn't that good at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well at all in Indonesia. I don't know how well it will work in other countries. I doesn't fit in the outlet tight, hangs down at an angle so I have to prop it up and I have to angle my charger to get it to work. Doesn't mean I won't buy at Best Buy anymore of course, but this is the one thing I have purchased that is just not that good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter. I understandthat it doesn't work well at all in Indonesia. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
it didn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Translator headers are missing. Maybe it will work on low watt devices. I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand how exciting a new purchase can be and how disappointing it is that the translator headers are missing. that's why I would kindly ask you to contact us if you ever encounter another issue with your product we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
- Cons mentioned:Weight
Difficult to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to use in France. Weight and bulkiness created an issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Alchrmy,
Thank you for taking time to write a review our Insignia™ - Travel Adapter and Converter - Black. We do have a variety of models so I am sure you can find one that works out for you.
Dina || Insignia Support || https://www.insigniaproducts.com/
Power Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a funny electrical sound every time I tried charging my electrical devices. Hair clippers and dryer made a really weird sound every time I tried using the adapter. Definitely made me uncomfortable every time I used the adapter….didn’t know if it was going to catch on fire or blow up. Bought it for my travel to Europe….2month stay, definitely going to return it when I get back. Wish I didn’t have to worry about given the length of my travel.
No, I would not recommend this to a friendCheap travel adapter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few days of continued use this device failed, do not recommend
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started sparking after about a week of use. Didnt last long at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, James. We’re sorry to hear about your experience with the travel adapter. Your input is valuable, and we appreciate you sharing it with us. If you need any assistance, we’re here to help. Tine | Insignia Support