Customer Ratings & Reviews
- Model:
- NS-MTCA
- SKU:
- 6375711
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Travel Adapter and Converter for its broad compatibility, ease of use, and multiple adapter options. The quality and converter functionality are also appreciated, along with its ability to provide the necessary voltage. However, some customers have noted that the size and weight could be improved for travel convenience, and a few have mentioned concerns about the device heating up during use.
This summary was generated by AI based on customer reviews.
Voltage alternator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work had two outlets only one worked awful experience we had to buy another one when we got to Europe
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black @ BestBuy , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the item was terrible. I had to my friends adapter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the item. Ensuring compatibility and functionality is essential to us, and we apologize for any inconvenience caused. Your feedback is valuable, and we’ll use it to assess and improve the product’s overall performance. If you need assistance with finding a suitable alternative or if there’s anything else we can do to help, please feel free to reach out to us. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Didn't work at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work. My phone plug would go into this device. There is no place to use USB cord either. I could not use it and I had to buy something else overseas.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi dwasf33,
We are sorry for your experience with this product. Your feedback is really important to us so we will be able to improve the quality of our product. If you need further assistance, you can always contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work with my hairdryer in Amsterdam. Returned it.
No, I would not recommend this to a frienddon't waste your money on this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this did not work for me when I was in France. I was very disappointed. A waste if money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
absolutely a disappointment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.assorted plugs, however the one for Asia doesn’t work. I have a set of unusable plugs. I’m outside of US for 6 months lugging around useless adaptors. truly a disappointment and waste of money.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work and badically blew out my Dyson
No, I would not recommend this to a friendDon’t Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Popped and sizzled and smelled like a fire was about to start. Stopped using after 5 minutes.
No, I would not recommend this to a friendBad product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work in Italy! Waste of time i will return product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that our product didn't meet your expectations during your time in Italy. We understand the frustration and inconvenience this has caused you. Our aim is to provide products that meet the needs of our customers wherever they may be, and we apologize for falling short in this instance. Your feedback is important to us, and we'll use it to improve our products and ensure better compatibility in the future. If you need any assistance with the return process or if there's anything else we can do to help, please don't hesitate to contact our customer service team. We apologize for any inconvenience this has caused and thank you for giving our product a try. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Not a good product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this adapter when I a travelled to France. The adapter did not fit will and did not give the correct amount of electricity. I ended up buying one at a gift shop in Paris. Also, it has a lot of adapters for different countries.
No, I would not recommend this to a friendMr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good variety o fconverters.ostly phone connections 99%
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MiltonF,
Thank you for taking the time to review our Travel Adapter, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
misled
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work as explained by salesperson will visit to show and discuss next weekmislead
No, I would not recommend this to a friendNot in Europe!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work for my daughter in Belgium, Germany or Holland.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking time to write a review our Insignia™ - Travel Adapter and Converter - Black. We do have a variety of models so I am sure you can find one that works out for you.
Dina || Insignia Support || https://www.insigniaproducts.com/
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this specifically to use for my trip to South Africa- unfortunately NONE of the adapters including the one that said south africa worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi It doesn’t still in place once it is plugged in Device too heavy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Carlos,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - Travel Adapter and Converter. I am sorry to read that the product did not last that long. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Useless in UK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to the uk. Went to use it. The adapting plug would not attach to the converter. All the other plugs would, but they were not for the UK.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dadman. Thank you for taking the time to leave a review on Insignia™ - Travel Adapter and Converter - Black. I understand that you are upset after not getting any use of the unit in UK. You should be able to use the travel converter with the set of five adapter plugs in North America, South America, Japan, the Caribbean, Australia, New Zealand, Fiji, Europe, the Middle East, Asia, Great Britain, Ireland, Africa, Hong Kong, and Singapore.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Inferior product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality. Ended up, not using because quality was poor and unreliable. Not confident that appliance was protected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3 prong outlet broke within 3 weeks and minimal use. The other 2 prong outlet still works but I had to purchase another adapter so I could charge my laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Austin,
Thank you for taking the time to review our Travel Adapter and Converter. I understand part of the adapter broke off and that can be disappointing. It does have a one-year manufacturer's warranty. So, we would be hapy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all those little adapters i couldn't use just the one big one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello becky1960,
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter, we're very sorry to read you are experiencing this issue with one of our products. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Know before go…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work at all while in Naples Italy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JulieC,
Thank you for taking time to write a review our Insignia™ - Travel Adapter and Converter - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
