Customer Ratings & Reviews
- Model:
- NS-MTCA
- SKU:
- 6375711
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the Travel Adapter and Converter's broad compatibility and ease of use, highlighting its multiple adapters and solid build quality. The converter feature and appropriate voltage output also receive positive feedback. However, some customers find the product's size and weight to be a drawback for travel. Additionally, a few users have noted that the adapter tends to heat up during use.
This summary was generated by AI based on customer reviews.
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good variety o fconverters.ostly phone connections 99%
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MiltonF,
Thank you for taking the time to review our Travel Adapter, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
misled
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work as explained by salesperson will visit to show and discuss next weekmislead
No, I would not recommend this to a friendDoes not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this specifically to use for my trip to South Africa- unfortunately NONE of the adapters including the one that said south africa worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Not in Europe!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work for my daughter in Belgium, Germany or Holland.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking time to write a review our Insignia™ - Travel Adapter and Converter - Black. We do have a variety of models so I am sure you can find one that works out for you.
Dina || Insignia Support || https://www.insigniaproducts.com/
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi It doesn’t still in place once it is plugged in Device too heavy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Carlos,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - Travel Adapter and Converter. I am sorry to read that the product did not last that long. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3 prong outlet broke within 3 weeks and minimal use. The other 2 prong outlet still works but I had to purchase another adapter so I could charge my laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Austin,
Thank you for taking the time to review our Travel Adapter and Converter. I understand part of the adapter broke off and that can be disappointing. It does have a one-year manufacturer's warranty. So, we would be hapy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Useless in UK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to the uk. Went to use it. The adapting plug would not attach to the converter. All the other plugs would, but they were not for the UK.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dadman. Thank you for taking the time to leave a review on Insignia™ - Travel Adapter and Converter - Black. I understand that you are upset after not getting any use of the unit in UK. You should be able to use the travel converter with the set of five adapter plugs in North America, South America, Japan, the Caribbean, Australia, New Zealand, Fiji, Europe, the Middle East, Asia, Great Britain, Ireland, Africa, Hong Kong, and Singapore.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Inferior product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality. Ended up, not using because quality was poor and unreliable. Not confident that appliance was protected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all those little adapters i couldn't use just the one big one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello becky1960,
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter, we're very sorry to read you are experiencing this issue with one of our products. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Not reliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll be returning this when I get back from my travels. Only one outlet worked and we had to buy another here .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Linda,
I personally would like to apologize for the experience you have been through with our Insignia™ - Travel Adapter and Converter. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Don’t purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I traveled out of the country with this and it only worked for a couple of days. Product keeping tripping the fuse. Returned it as soon as I landed!
No, I would not recommend this to a friendTravel adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this again. Converter failed after 2 days of use in the Czech Republic.
No, I would not recommend this to a friendKnow before go…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work at all while in Naples Italy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JulieC,
Thank you for taking time to write a review our Insignia™ - Travel Adapter and Converter - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Stopped working only after a few uses
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the plugs stopped working only a few days into our trip. Going to return it when we get back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kyle,
Thank you very much for taking the time to review our Insignia - Travel Adapter and Converter - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. I had to buy another outlet at my trip.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello FranD,
I personally would like to apologize for the experience you have been through with our Insignia™ - Travel Adapter and Converter that did not work. I know it can be dissatisfying that its not working as expected. To further assist you, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Ruined my laptop charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This converter fried my laptop charger within two minutes of being plugged in. Do NOT buy it
No, I would not recommend this to a friendDidn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that this would work with anything but then when I got to my destination it didn’t work and my friends cheaper adapter did
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris,
Thank you for taking the time to leave your review on our Travel adapter. We understand how important this adapter is for you. Certainly it is disheartening to not have a product work as intended. However, to clarify this adapter does have certain specifications and compatibility. In order to verify if it is the adapter or the setting in which you were using it, please contact our team for assistance.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Not worth owning
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transformer has a plastic third plug instead of metal so connection can be grounded and there is no "H" plug.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello julius. Thank you for taking the time to leave a review on Insignia™ - Travel Adapter and Converter. I understand that yo are concern with your safety. Kindly return the unit and request for exchange or refund.
Mary II Insignia Products Customer Support
Ggrand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can't used because was different in Seville or France
No, I would not recommend this to a friendAdapter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guess this is good to have when you travel but I didn't need it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dipsy,
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/