Customer Ratings & Reviews
- Model:
- NS-MTCA
- SKU:
- 6375711
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.
This summary was generated by AI based on customer reviews.
Not useful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried when in Europe and did not work for even basic electronics let alone a hair dryer etc.
No, I would not recommend this to a friendBad experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it after Store Associate recommended me for overseas use. Now i am in the middle of nowhere during my deployment to Middle east and the converter has stopped working in just 5 days. Now i have to buy a new one here, can’t even return or get it replaced from here. Bad experience.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Waste of money. And since the trip was longer than two weeks I couldn’t return it time due to terrible return window. Absolute junk
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Travel Adapter and Converter. We appreciate your input, as it provides valuable insights into customer experiences. We understand how important it is for products to perform well, and your feedback helps us in our efforts to enhance our offerings. We hope you find a travel solution that better meets your needs in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Sockets don't fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but the adapter plugs do not fit diamond shaped sockets (Brazil)
No, I would not recommend this to a friendTotal garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garage. It lasted 2 days then fried two of my wifes hair devices. Now she is out $300 and we have to figure out where to buy a new converter in Europe
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that your Insignia Travel Adapter and Converter didn't meet your expectations and had a negative impact on your wife's hair devices. I can only imagine how frustrating it must be to have to deal with the consequences of a faulty product. I apologize for the inconvenience and distress this has caused, and I'll make sure to pass along your feedback to our team so we can improve the quality and reliability of our products in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Lot of items were missing in open box product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trusted Best Buy’s description about the product. But inside the box which I opened very late during my travel and lot of things are missing in it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. As it's open box product, advise return to us with new one. Please remember to check if any accessory is missed especially for open box goods.
Liers!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says 2000 watts but it can’t even handle 1400 watts. Garbage!
No, I would not recommend this to a friendDefective Adapter-Converter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia Travel Adapter & Converter - 3-prong outlet in Adapter (top plug) didn't work. And when I plugged my phone charger into the bottom plug, it shorted out my charger.
No, I would not recommend this to a friendnot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work for hair dryer. Working only some low voltage products
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Naso. Thank you for taking the time to leave a review on the travel adapter and converter. I understand how upsetting getting a product that does not support your device. We do have several models that works on your hair dryer. Please contact us for product recommendation.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
I wouldn’t buy this if I could go back in time!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the two outlets quit working after only using it two times!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Samuelm12345678! Thank you for taking the time to leave a review on this travel adapter and converter. We want to check this issue with you. Kindly contact us to further assist you.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Don’t purchase it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it … I bought this to take it to India to plug my Mac book pro … sadly it ruin my charger and I have to buy new charger now. When I came back I wanted to return but Best Buy return policy was 14 days or something and my days passed…
No, I would not recommend this to a friendJunk Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I could charge was my watch. The three-pronged spot didn't work and would NOT charge my laptop. I had to use my son's cheap $11 adapter.
No, I would not recommend this to a friendMaybe I just got a dud?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this adapter right before a trip to Germany and ended up having to borrow one from a colleague over there to charge my laptop since it wouldn’t charge anything but very low power items like my phone. Will be returning as soon as I’m back in town!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SarahM,
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand you found it uncomfortable to use since it would not charge any of your devices and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Pass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Traveled with the item internationally. They plug in with the third hole, which is the negative wire did not work and therefore could not charge my laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JefferyG,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Travel adapter/converter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use and was worthless in Greece in outlets in hotel and ship. Couldn't return after trip due to short return time. Don't bother with this!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your unit, we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
www.insigniaproducts.com/support
Converter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work. The piece I required to work did not work
No, I would not recommend this to a friendNkt worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not worth it. It is not what i expected for the cost. The cheap plastic broke within days of pirchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that the Insignia Travel Adapter and Converter did not meet your expectations. We apologize for the poor quality and durability of the product. We understand that you expected a more reliable and long-lasting product for the price, especially considering it's a travel essential. We will pass on your feedback to our product development team to improve the design and materials used in future products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
South Pacific trip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this adapter to travel to the South Pacific. I've never been there before. The person who took care of me said they were confident that I had the correct one. Long story short, it was not correct. Very upsetting.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand you found it uncomfortable to use since it was not the correct one and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Unworkable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work in Malta or in Italy. We couldn’t use this item. It didn’t fit in the outlets of the above mentioned countries. I’m
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only half of this converter works… the part with the ground doesn’t draw any power for any of my devices. Maybe I got a returned converter after someone blew the outlet with the ground, but I threw away all packaging before my trip so I can’t return.
No, I would not recommend this to a friend