Customer Ratings & Reviews
- Model:
- NS-MTCA
- SKU:
- 6375711
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.
This summary was generated by AI based on customer reviews.
Stopped working on second day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 2 days while we were in Europe and then stopped working . Maybe we got a faulty one but I would not buy it again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShaylynN,
Thank you for writing a review about our Insignia™ - Travel Adapter and Converter - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Broke during trip on 2nd use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deserves ZERO stars. Broke during my trip, on 2nd use. Thank goodness I brought a backup that I’ve had for 20+ years!
No, I would not recommend this to a friendInsignia adapter and converter - junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for a trip to Europe. Failed upon first use. Piece of junk. Do not buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're sorry to hear that your travel adapter did not meet your expectations. Customer feedback is invaluable, and we appreciate your insights as they help us to continuously improve our products. We hope to provide a better experience for you in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Burned out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 110/220 plug in burned out within 3 days of using it and completely fried my wife's hair curler
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ Travel Adapter and Converter. We genuinely appreciate your feedback and understand how concerning it can be when a product doesn't perform as expected, especially when it impacts your devices. Your input is valuable and will help us enhance our products and ensure a better experience for our customers in the future. If you have any additional thoughts, please feel free to reach out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Very disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voltage converter did not work at all. I was able to use only the adapters. I do not recommend this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Precious,
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Poor Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not work. Took it to Europe and carried it around for nothing. I would like to return it but when I returned from my trip the time period for returns had elapsed.
No, I would not recommend this to a friendabsolutely a disappointment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.assorted plugs, however the one for Asia doesn’t work. I have a set of unusable plugs. I’m outside of US for 6 months lugging around useless adaptors. truly a disappointment and waste of money.
No, I would not recommend this to a friendNada
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to determine applicability until opened the box. Not all what we expected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for any inconvenience caused by the product not meeting your expectations upon opening the box. We understand how frustrating it can be to discover discrepancies between product descriptions and reality. Your feedback is valuable, and we'll work to improve our product descriptions to provide clearer information for our customers. If you haven't already, please reach out to our customer support team for assistance with returning the product or exploring alternative solutions. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Not a good product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this adapter when I a travelled to France. The adapter did not fit will and did not give the correct amount of electricity. I ended up buying one at a gift shop in Paris. Also, it has a lot of adapters for different countries.
No, I would not recommend this to a friendDidn't work at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work. My phone plug would go into this device. There is no place to use USB cord either. I could not use it and I had to buy something else overseas.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi dwasf33,
We are sorry for your experience with this product. Your feedback is really important to us so we will be able to improve the quality of our product. If you need further assistance, you can always contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Converter poorly designed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Converter would not plug into recessed outlet in Netherlands or Belgium
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the inconvenience you faced with the converter. It's disappointing when it doesn't fit into a recessed outlet. If you need further assistance or have any other thoughts, feel free to reach out! - Carl | Insignia Products
Don't purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not work in Italy. Bad purchase. I could not plug my US appliances in it either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WorkonspellingonCC,
Thanks for taking the time and effort to leave a review about our Insignia™ - Travel Adapter and Converter - Black (NS-MTCA). We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Voltage alternator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work had two outlets only one worked awful experience we had to buy another one when we got to Europe
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black @ BestBuy , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
don't waste your money on this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this did not work for me when I was in France. I was very disappointed. A waste if money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3 prong outlet broke within 3 weeks and minimal use. The other 2 prong outlet still works but I had to purchase another adapter so I could charge my laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Austin,
Thank you for taking the time to review our Travel Adapter and Converter. I understand part of the adapter broke off and that can be disappointing. It does have a one-year manufacturer's warranty. So, we would be hapy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this specifically to use for my trip to South Africa- unfortunately NONE of the adapters including the one that said south africa worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Don’t Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Popped and sizzled and smelled like a fire was about to start. Stopped using after 5 minutes.
No, I would not recommend this to a friendUseless in UK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to the uk. Went to use it. The adapting plug would not attach to the converter. All the other plugs would, but they were not for the UK.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dadman. Thank you for taking the time to leave a review on Insignia™ - Travel Adapter and Converter - Black. I understand that you are upset after not getting any use of the unit in UK. You should be able to use the travel converter with the set of five adapter plugs in North America, South America, Japan, the Caribbean, Australia, New Zealand, Fiji, Europe, the Middle East, Asia, Great Britain, Ireland, Africa, Hong Kong, and Singapore.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the item was terrible. I had to my friends adapter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the item. Ensuring compatibility and functionality is essential to us, and we apologize for any inconvenience caused. Your feedback is valuable, and we’ll use it to assess and improve the product’s overall performance. If you need assistance with finding a suitable alternative or if there’s anything else we can do to help, please feel free to reach out to us. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Not in Europe!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work for my daughter in Belgium, Germany or Holland.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking time to write a review our Insignia™ - Travel Adapter and Converter - Black. We do have a variety of models so I am sure you can find one that works out for you.
Dina || Insignia Support || https://www.insigniaproducts.com/