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Customer Ratings & Reviews

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$15.99
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Customer reviews

Rating 4.2 out of 5 stars with 1045 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,045 reviews
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work with my hairdryer in Amsterdam. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi It doesn’t still in place once it is plugged in Device too heavy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Carlos,
      Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - Travel Adapter and Converter. I am sorry to read that the product did not last that long. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    misled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work as explained by salesperson will visit to show and discuss next weekmislead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inferior product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality. Ended up, not using because quality was poor and unreliable. Not confident that appliance was protected.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black, we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traveled out of the country with this and it only worked for a couple of days. Product keeping tripping the fuse. Returned it as soon as I landed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good variety o fconverters.ostly phone connections 99%

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MiltonF,

      Thank you for taking the time to review our Travel Adapter, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work in Italy! Waste of time i will return product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that our product didn't meet your expectations during your time in Italy. We understand the frustration and inconvenience this has caused you. Our aim is to provide products that meet the needs of our customers wherever they may be, and we apologize for falling short in this instance. Your feedback is important to us, and we'll use it to improve our products and ensure better compatibility in the future. If you need any assistance with the return process or if there's anything else we can do to help, please don't hesitate to contact our customer service team. We apologize for any inconvenience this has caused and thank you for giving our product a try. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work and badically blew out my Dyson

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be returning this when I get back from my travels. Only one outlet worked and we had to buy another here .

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Linda,
      I personally would like to apologize for the experience you have been through with our Insignia™ - Travel Adapter and Converter. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all those little adapters i couldn't use just the one big one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello becky1960,
      Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter, we're very sorry to read you are experiencing this issue with one of our products. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Travel adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this again. Converter failed after 2 days of use in the Czech Republic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working only after a few uses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the plugs stopped working only a few days into our trip. Going to return it when we get back.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kyle,

      Thank you very much for taking the time to review our Insignia - Travel Adapter and Converter - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this would work with anything but then when I got to my destination it didn’t work and my friends cheaper adapter did

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chris,

      Thank you for taking the time to leave your review on our Travel adapter. We understand how important this adapter is for you. Certainly it is disheartening to not have a product work as intended. However, to clarify this adapter does have certain specifications and compatibility. In order to verify if it is the adapter or the setting in which you were using it, please contact our team for assistance.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Know before go…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work at all while in Naples Italy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JulieC,

      Thank you for taking time to write a review our Insignia™ - Travel Adapter and Converter - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. I had to buy another outlet at my trip.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello FranD,
      I personally would like to apologize for the experience you have been through with our Insignia™ - Travel Adapter and Converter that did not work. I know it can be dissatisfying that its not working as expected. To further assist you, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ruined my laptop charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This converter fried my laptop charger within two minutes of being plugged in. Do NOT buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth owning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transformer has a plastic third plug instead of metal so connection can be grounded and there is no "H" plug.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello julius. Thank you for taking the time to leave a review on Insignia™ - Travel Adapter and Converter. I understand that yo are concern with your safety. Kindly return the unit and request for exchange or refund.
      Mary II Insignia Products Customer Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ggrand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't used because was different in Seville or France

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I will be returning this adapter it did not fit th

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this adapter it did not fit the plugs for my location

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Adapter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess this is good to have when you travel but I didn't need it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Dipsy,
      Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia