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Customer Ratings & Reviews

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$15.99
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Customer reviews

Rating 4.2 out of 5 stars with 1045 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,045 reviews
  • Rated 1 out of 5 stars

    Not for India

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work in India. Unfortunately the return window closed as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke right away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the outlets stopped working on day one. too late to return it now

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chase,

      Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand you found it uncomfortable to use since it stopped working on your first day of use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a terrible time finding it and didn’t have any USB ports

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CAD1234. Thank you for taking the time to leave a review on Insignia™ - Travel Adapter and Converter - Black. I understand that you are upset with the unit that did have any USB ports. For product recommendation, kindly contact us.
      Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does NOT work in Germany

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both outlets shorted repeatedly in Germany. We had 2 of these both did the same thing. Would NOT buy for Germany.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for your feedback on this Travel Adapter and Converter. We are really sorry to your previous experience with this poduct. Please let us help you by contacting us and we'll go up and above for you, so we can check what happened with your Adapter/ Converter. Hector S. Insignia Support - https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Pastor Daniel S. Hopmes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is good BUT they don’t support or honor Veterans!! That’s a SHAME!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy if you need two outlets. Only one worked.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chris,

      Thanks for taking the time and effort to leave a review our Insignia™ - Travel Adapter and Converter - Black. We do apologize for the disappointing experience that you had with our product. It is not our intention to make you feel that way. Hopefully, we can offer you better services and products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn’t work on any new outlets in Italy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks the same, but doesn’t fit or work with new Italian outlets.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The equipment wasn’t compatible in Germany.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t review the product because it is the wrong equipment for Europe.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn’t work! I will be returning this item.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked good in the store. Got to Paris and it didn’t work. Disappointed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Brian,

      Thank you so much for providing us with your honest feedback, I understand that buying an adapter/converter that doesn't work in some countries can be very frustrating. If you buy another one of our products and you get the same issue or a similar issue please contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Adapters
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works in Paris

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky but works in Paris. Comes with carrying pouch so you can carry the converter with the various adapters to make sure you have one that works. Wasn't sure if Paris was Northern or Southern Europe so I brought both and the Northern Europe adapter worked at my hotel. But I would bring both again in case.

    I would recommend this to a friend
  • Pros mentioned:
    Adapters, Converter

    Rated 5 out of 5 stars

    highly recommend!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of places sell a converter, this was a 2 in 1 both a converter with adapter features for multiple countries. It did exactly what I needed it to do for my Europe trip! Good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Safe charging in Scotland

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly! It meant we had a worry free trip to Scotland. Charging phones, hearing aids and iPads was safe and easy; even in the older Highland hotels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device will be incredibly useful during my journey. It supports all the countries I need it to work in.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for sharing your feedback. We’re delighted to hear that your Insignia™ Travel Adapter and Converter has been a helpful companion for your upcoming journey. It’s great to know that it supports all the countries you need and will make your travels more convenient. We truly appreciate your review and thank you for choosing Insignia.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Great for frequent travels

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great adapter when traveling. Though I dont love that the different prongs are separate pieces and easy to lose, it's a functional product. I prefer the one's that are a little more chunkier but one piece.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good travel adaptor for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this package is a good value for the price and the amount of different adapters that come with it. I have tested the plug at home and seems to work fine but have yet to bring this abroad. Not the smallest product and the shape of the outlet isn't flat which might make portable/packing a considering if you are traveling light but this fits fine one my peak design electronics pouch.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 2 out of 5 stars

    Good if you NEED a variety of adapters. Heavy Big!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional, yes. If you're going to travel to multiple (3+) locations requiring a variety of adapters, I could see the value. We were traveling to a specific country requiring only one. This adapter is comparatively heavy and large. Given its weight and size, it didn't fit snugly in the outlet -- it wanted to "fall" out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarkF,

      Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outlet converter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traveled to Europe n this was the best n easy item to use would recommend it to anyone who will b traveling abroad

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    I think it worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well enough not to fry my electronics. Used mainly for a curling iron and the handle seemed to get exceptionally hot which was odd since I was using the voltage-reducing outlet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good power converter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good universal adaptor with power converter . It’s 2000w

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the great feedback, Sani! We're glad the 2000W power converter is working well for your travel needs!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Adapters

    Rated 5 out of 5 stars

    Works as intended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for converting my dryer brush while in Asia. Also worked as an adaptor.

    I would recommend this to a friend