Customer Ratings & Reviews
- Model:
- NS-MTCA
- SKU:
- 6375711
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.
This summary was generated by AI based on customer reviews.
Do Not Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give zero if possible. Purchased from Best Buy for a trip to Australia, power converter function did not work at all and blew out one of our devices. Couldn't return the product as I was out of the country and the return period has expired. Complete waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Donotbuy, thank you for sharing your experience with the Insignia™ Travel Adapter and Converter. We appreciate your feedback and are sorry to hear that the product did not meet your expectations. Your insights are valuable to us and will help us improve our offerings. If you have any further comments or suggestions, please feel free to share them. Thank you for taking the time to provide us with your thoughts. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Product burnt up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product burnt up first time using it. Product not safe
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JMac. Thank you for writing a review about our Insignia Travel Adapter. We know how frustrating it is that this adapter was burnt up and you did not feel safe to use it. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Disappointed and Dismayed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Half of the pieces were missing, it only worked in certain places which made my trip a little daunting as I couldn't charge my medical devices or my cell phone. NOT COOL I did buy an open box item but I had assumed it was all in tact.
No, I would not recommend this to a friendMelted my charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A weird rattling noise was coming from the converter then suddenly it stopped. I found my charger brick was melted & a strong odor was coming from the unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Travel Adapter and Converter! We know how frustrating is that your travel adapter and converter stopped working and melted your charger. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product warranty.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Try a different converter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work in South America, useless, I had to buy one locally
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Travel Adapter and Converter! We understand that you're having trouble using the product in South America. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance which plug type works in South America.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us