Customer Ratings & Reviews
- Model:
- NS-HWG1965
- SKU:
- 6229916
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the sturdiness, ample storage space, and attractive appearance of this TV cabinet, frequently noting its suitability for large TVs and good value for the price. While some found assembly somewhat challenging, many were pleased with the overall design and color options. The cabinet's weight was a point of contention for some customers.
This summary was generated by AI based on customer reviews.
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged. Box was also thrashed.... I guess it was held up because of protests
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After putting all the pieces together ,i found one shelf was damaged and the hinge on one door was broken.I ask the replacement of those parts but they told me that i have to return the whole Tv stand and it that was not possible because it is a 100lbs tv stand and there was no way i could put everything back in the box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kabiro,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Sturdy cabinet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good strong material but had a few cracks on the bottom part of the cabinet
I would recommend this to a friendBroken from factory.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Parked broken from the factory and no help was offered.
I would recommend this to a friend2 pieces slightly broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice but came out of box and 2 pieces were slightly broken
No, I would not recommend this to a friend- Cons mentioned:Assembly
Price of crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst item I have ever purchased from Best Buy The holes where not drilled properly- nothing lined up correctly I had to drill 8 holes It was nightmare putting this together Very cheap press board
No, I would not recommend this to a friend Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was challenging the setup but afterwards it was all worth it.
I would recommend this to a friendDefective door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but it came with a defective door and there is no way for me to get a replacement door unless I disassemble the whole thing and take it to Best Buy for an exchange, which is almost impossible (it is very heavy and takes a while to assemble).
No, I would not recommend this to a friendNICE STAND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I THINK ITS A GREAT TV STAND BUT NOT THE BEST QUALITY .
I would recommend this to a friendGood sturdy tv stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very easy to put together and had no problems.
I would recommend this to a friendrecieved damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.people do not buy i just recieved mines cracked in three difrent places and the top board had a hole i should've listen to all the negetive feedback that said the same thing people recieved them broken and i took a shot and regret it will never purchase any furniture from bestbuy again not responsable i called they want me to take it backe it ways 100 pounds and i have back and neck problems so i ended up gluing the parts and puting staples to make it hold together this has bin the worst experience i have had in my life with a purchase read the feedback people and dont take the chance you will regret it and loose your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nicky2908,
Thank you for taking the time out of your day to give us our review on this cabinet. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
- Cons mentioned:Assembly
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doors doesn’t fit. Scars easily and visible. Need lot of patience to assemble.
No, I would not recommend this to a friend - Cons mentioned:Assembly
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap parts do not buy it not worth the hassle n time to put it together already wasted money n 3 parts are broken couldnt get refund
No, I would not recommend this to a friend Not happy with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Board was broke when my husband opened the paper that suppose to look like wood is peeling .I DO NOT recommend this for purchase. If my husband had not cut up box and put in recycle it would have went back. He opened it when I was not home and got rid of packaging. Very Disappointed. But I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our TV Cabinet, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Maybe maybe not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a lot of broken parts….. I had to use other parts to replace broken ones. Maybe it was the delivery personnel who just didn’t care but it wasn’t worth my money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the TV cabinet. I am sorry to read that some items arrived damaged. Kindly contact us if you have any question or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its compressed wood, had some nicks on paint, ok but does not look resistant to damage by hitting or getting wet.
No, I would not recommend this to a friendNot the best experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal and I was really looking forward to getting it, upon its arrival we noticed that there was a big hole almost all the way through the entire package. It was practically destroyed so we had to go out of our way to take it back to Best Buy to get a return. The return went well really didn’t have any trouble but let’s just say we picked up another TV stand in person.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're glad to hear that the return process went smoothly for you, and we appreciate your understanding throughout the situation. It's wonderful to know that you found an alternative TV stand that works for your needs. Your feedback is important to us, and we value your perspective as we strive to improve our services. Jeth| Insignia Support. https://www.bestbuy.com/site/insignia-tv-cabinet-for-most-flat-panel-tvs-up-to-75-brown/6229916.p?skuId=6229916
Not worth the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once this package arrived I started unboxing it and a piece of the skirting was already split in half there was a part of the top that had damage and there was scratches that were already covered up with marker. Plus material is made out of particle board. Just wasn't happy with the product overall.
No, I would not recommend this to a friend- Cons mentioned:Assembly
Poor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missed screws and other materials I should have listened to the reviews.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - TV Cabinet for Most Flat-Panel TVs Up to 75" - Brown. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Smaller than I thought
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This barely fits my 75 inch tcl tv. The legs are barely just touching the end of the tv. Also it came chipped, Find a bigger one or mount the TV on the wall
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our TV Cabinet for Most Flat-Panel TVs up to 75". I understand the stand was smaller than expected and that can be disappointing. Our products specifications are measurements are available on the website and user guide online, but we know there is always room for improvement so we definitely appreciate your feedback. If you have any more questions or concerns about the stand, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us