Customer Ratings & Reviews
- Model:
- NS-HWG1965
- |
- SKU:
- 6229916
Customer reviews
Rating 4.4 out of 5 stars with 1148 reviews
(1,148 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the sturdiness, ample storage space, and attractive appearance of this TV cabinet, frequently noting its suitability for large TVs and good value for the price. While some found assembly somewhat challenging, many were pleased with the overall design and color options. The cabinet's weight was a point of contention for some customers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Check the width! Too narrow for our TV.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely cabinet. Were told it would hold our 75" Sony Tv. After we were put thru HELL in getting it, we put it together before the TV was delivered for setup, THEY discovered this cabinet was too narrow. Had to return it. BUMMER.
I would recommend this to a friendRated 1 out of 5 stars
item was damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picked up at the Union City branch, up to the last part of assembly found 1 piece was broken into 2 and it was such a hassle to return to the store not to mention the assembly so I just super glued it together.
No, I would not recommend this to a friendRated 1 out of 5 stars
Insignia
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doors are falling off or have already fallen off, due to the poor quality wood. Only way to get money back is to take apart a return to bestbuy. Too much of a hassle
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it but when the bought it out and took it out of the box to assemble we saw that it had several bad places on it. Returned it and got a different kind
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product fell apart while building it. Very poor quality material.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JasonW,
We are very sorry to read that this TV cabinet fell apart while building it. I know how inconvenient this must be to you, we would be more than willing to assist you further and check for available options. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Doors dont close prooperly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors look kind of funny instead of straight when closed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for writing a review about our TV Cabinet for Most Flat-Panel TVs Up to 75" - Brown. We know how frustrating it is that the door would not close properly. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
cheap materials, arrived broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pieces on the bottom of the package were broken. For the price I thought the quality would've been a bit better. I was wrong just fiber board. Returned this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too narrow to fit 75 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality material.too narrow.it wouldn't fit my 75 inch tv.also, doors were smaller and there is a lil gap between them when closed.Im going to try to return it back to the store
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Silvinini,
Thank you for taking the time to leave a review. I am sorry that this did not meet up to your expectations and that it was not of much use to you. I will certainly pass along this review to my engineering team, so that we may continue to improve our products. | Janine G. - Insignia Support | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Unhappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have medium size hole on the left side of the stand. The driver refused to bring the tv cabinet into the house. Otherwise the cabinet is very good.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not hold together well. Finish would rub off. collected a lot of mold. I trashed it
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total waste of my money and time. Choose a different organization for purchasing an entertainment products.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hmmmm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales man lied and said it would fit. It 100% does not. And the business wouldnt allow for returns or trades. Sooooo stuck with it.
I would recommend this to a friendRated 1 out of 5 stars
Will never buy a tv stand from Best Buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After putting it together saw scratches that already had been filled with the color match stuff an the laminate was creased in the center of the top
No, I would not recommend this to a friendRated 1 out of 5 stars
Totally upset with best buy and service and total
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was broken when brought to my house by best buy total tech support. Still dont have replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken pieces
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom base came broken was not able to fully assemble it without gluing it together more time wasted
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the TV cabinet. I am terribly sorry for the inconvenience that this brought to you. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
It came broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the wood was broken but we still put it together it could have been a nice piece if it wasn't broken
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bernie,
I appreciate the time you have taken to leave a quick review of the TV cabinet. I am sorry to read that one of the pieces arrived damaged. I do apologize for the inconvenice. Please contact us to check all possibilities.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Tv table
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopper holes were not correctly placed. Doors dont align Have scratches
No, I would not recommend this to a friendRated 1 out of 5 stars
not wide enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in store with a store employee The tv I also purchased with bestbuy does not fit I will be returning it
No, I would not recommend this to a friendRated 1 out of 5 stars
Unfortunately assembly parts didnt match
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this item and i was disappointed to find out that it had parts that didnt fit
No, I would not recommend this to a friendRated 1 out of 5 stars
Arrived broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two pieces were broken when it came in and speaking to someone about this has been very difficult
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our TV Cabinet! We know how disheartening is that some pieces came broken. We would love to assist you further, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us











