Customer Ratings & Reviews
- Model:
- NS-HWG1965
- SKU:
- 6229916
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the sturdiness, ample storage space, and attractive appearance of this TV cabinet, frequently noting its suitability for large TVs and good value for the price. While some found assembly somewhat challenging, many were pleased with the overall design and color options. The cabinet's weight was a point of contention for some customers.
This summary was generated by AI based on customer reviews.
Easy to put together and great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved matched perfectly in my house easy to put together great price
I would recommend this to a friendQuality is poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of materials is poor, the doors are not fitting 100%. looks nice only when you look at it from a big distance. When you come closer you can tell it's cheap.
No, I would not recommend this to a friend- Cons mentioned:Assembly
Nice Stand Missing parts and poor support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING! There are small screws in each door that secure the hinges, they do not show up on the parts list. After assembling the product the last door was missing these screws. You cannot secure the door without these screws. I called for replacement parts but they do not have them. The only option was to completely return the product or buy them yourself.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Assembly
horrible product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instruction just fair. REALLY BAD finish, (think stain on thin plywood color) Difficult build it yourself with awful hardware, too little glue ect STAY AWAY
No, I would not recommend this to a friend Horrible Damage, Poor Return Process
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived cracked, broken, and with little blocks of wood broken off everywhere. The return process is a hassle - I would need to take off work for a pickup and wait for new packaging to arrive. The stand itself is pretty cheap looking due to all of the cracks. The doors look nice & the fact you can switch out glass for panels would be cool if the rest of the stand wasn't in pieces.
No, I would not recommend this to a friendBest Buy/Insignia JUST Ship me ONE shelf Please!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried exchanging this TV stand and Best Buy/Insignia keeps shipping it out with one BUSTED shelf. Instead of just sending me one good shelf, they want me to keep disassembling it and exchange the whole TV stand. It's very frustrating to have to go through this multiple times with a usually reputable company that has the ability to fix it easily. Case ID# 243725001
No, I would not recommend this to a friendDon't buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to put together. 1st one arrived with broken pieces.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Paul!
Thank you for taking the time to review our Insignia TV Cabinet for Most Flat-Panel TVs Up to 75", we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
We were missing a part.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon assembling this product we noticed that we were missing a part, I have made many attempts at getting said part and nothing! I am not taking a big TV stand back for one bolt (bolt y to be more specific). When spending a lot of money you want everything that should be included!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Texasgirl,
Thank you so much for providing us with your review on this cabinet, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support