Customer Ratings & Reviews
- Model:
- NS-HTMS1
- SKU:
- 6389372
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the TV Stand for Most Flat-Panel TVs Up to 65" due to its sturdiness and swivel feature. Many customers also appreciate the ease of assembly and the perfect height for viewing. While some customers feel the price is a little high, others have noted the instructions could be improved.
This summary was generated by AI based on customer reviews.
Website should provide specs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically requested information for the weight rating on this stand for a 55" plasma TV. The website does not show this. I bought with curbside pick up. RIGHT ON THE OUTSIDE OF THE BOX IT SAYS "UP TO 60LBS". My TV is 125 lbs. Might have been helpful to provide that information before I drove across town to pick it up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - TV Stand for Most Flat-Panel TVs Up to 65" - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Caveat emptor. -- Let the buyer beware.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have still not put this together, because after reading the instructions and turning the tv over it became apparent that there was no way that the stand was not made to fit this tv, even though it is said to fit your insignia tv. I know that it is probably too. Late to return and get a refund. I just want other potential buyers to be very careful when choosing a tv stand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the TV stand. I am sorry to read that you are having issues with the set up of the unit. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Cracked base.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two different stands sent to my house, on both stands, the plastic was cracked. Geek Squad was great to deal!!! But likely a shipping issue from the manufacturer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your experience with the Insignia™ TV Stand for Most Flat-Panel TVs Up to 65". I’m sorry to hear that you received two stands with cracked plastic bases. It’s frustrating to deal with such issues, especially more than once.
It’s good to know that the Geek Squad provided excellent service. Shipping issues can sometimes cause damage, and we appreciate your understanding. We will be looking into this with our partnered carrier to address the issue. If you need further assistance or have any other concerns, please don’t hesitate to reach out. We’re here to help! |Angelica| Insignia Product| https://www.bestbuy.com/site/insignia-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6389372.p?skuId=6389372
Stand not needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold to me as the sales person told me the Sony Bravia did not come with a stand which it does. I returned the item without issue and never opened the box
No, I would not recommend this to a friendDon’t buy high chance it will be faulty.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived Broken and both arms facing up and down. How does this even make into packaging when it’s clearly made the wrong way.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our TV Stand for Most Flat-Panel TVs Up to 65"! We know how frustrating is that you received a damage product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your TV stand.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Delay in getting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not received even after a month of purchase. I tried several times checking this . I got from other site in 3 days
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RamakrishnaR,
Thank you for writing a review about our Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65" - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
No Samsung screws
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suppose to be universal but it does not inculde the screws for Samsung TVs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Briankap,
Thank you for taking the time to leave a review of our Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65". The package contents included are the parts and the hardware of the TV stand which is to be use to connect the brackets to your TV using the appropriate screws. If you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Stand for 65vinch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is plastic and I was not comfortable using it. I purchased a much better one with heavier glass base that also looks better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ TV Stand for Most Flat-Panel TVs Up to 65". We’re glad you found a better option that suits your needs and preferences. Your feedback is valuable to us, and we’ll use it to improve our products. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6389372.p?skuId=6389372
No
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad bbbbbbbbbbbbbbbbbggggggcvjvvvnbccnnvvcvvcvvcccccc
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65" - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this today and attempted to set it up but the post is not vertically straight so one side of the tv sits lower than the other.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ScottP,
Thanks for taking the time and effort to leave a review with our Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65" - Black. We do apologize for the inconvenience caused with our product as one of the parts is not vertically straight. I really appreciate for letting us know about this. Your feedback helps us do better. So, since you just bought this TV stand today, I would highly suggest to return the product and have it exchanged with a new one.
We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
TV stand ordered is missing a part!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was just able to open this box and the major part of the unit, the POST was missing in my box!!! I need to exchanage this now! Ruby Lewis
No, I would not recommend this to a friendStand For 65” Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought stand for my Samsung 65inch TV and it would not work had to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Landon2,
If there is something wrong with the stand you purchased, we would like to help you address the issue. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
MrCanon
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was complicated to assemble it. It was better to return it and for no additional money to invest, I used my old dresser. it works perfect, no extra money spent and feels safe. No headaches with assembly!!!
No, I would not recommend this to a friendbad stand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the wrong i stand for my Tv . I had to return it. easy return , no hassle
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RichardB,
Thank you very much for taking the time to review our Insignia - TV Stand for Most Flat-Panel TVs Up to 65" - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Pros mentioned:Assembly, Sturdiness, Swivel
Great tabletop stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy and fairly easy to put together, took 3 of us to get the TV on the stand, but other than that, only one person required. I like that it swivels and the height can be adjusted, but not on the fly.
I would recommend this to a friend BAD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SCAM SCAM DONT WASTE YOUR MONEY CHEAP CRAP AND NOT GOOD
No, I would not recommend this to a friendTv stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large heavy. very heavy. Bulky and overpriced. Id like to return it
No, I would not recommend this to a friendtv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up anyone can do it less costly than new tv stand
I would recommend this to a friendMissing parts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the support brackets so I can’t use it at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our We know how frustrating is that your unit support brackets is missing. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
A big disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wants you to cover up the power cable and inputs in the back of my LG 43UN700. It would if it was made Sanus!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our TV Stand, we're very sorry to read you had this experience while purchasing one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support