Customer Ratings & Reviews
- Model:
- NS-HTMS1
- SKU:
- 6389372
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the sturdiness and swivel feature of the TV stand. Many also appreciate its ease of assembly and the perfect height it provides for viewing. The stand's compatibility and ability to hold larger TVs are additional benefits, while some find the price a bit high and the instructions could be improved.
This summary was generated by AI based on customer reviews.
Wall mount tv stands.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item because it looked very complex to use. I also did not want to make any holes in my bedroom wall to mount for new devices .
No, I would not recommend this to a friendToo expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but too pricey........................... .............................................
No, I would not recommend this to a friendStand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it because the stand was to big for the area I wanted to put it
I would recommend this to a friendWould not recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is horrible, it weighs a ton, way more than it needs to weigh to hold the TV and the mechanics of it are just lousy for holding the TV and by the way it doesn't fit all TVs but it doesn't tell you that so I don't recommend it to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your disappointing experience with this product. It sounds like the weight and poor mechanics were really frustrating, especially since it doesn't fit all TVs as advertised. Your feedback is valuable and will help others make informed decisions. Thank you for sharing your honest review. If there's anything else we can assist you with, please let us know. Keith | Insignia Support
Nice stand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have the best instructions but I manage to set it up rather quickly. It workes great!
I would recommend this to a friendFunctional but not aesthetically pleasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional but a bit too masculine for a non gamer, in a second bedroom. It would be nice if Best Buy offered a different option that is modern and white that looks nice outside of an office or gaming rig.
No, I would not recommend this to a friendBulky n heavy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works. It does what it's made for, but it's bulky, ugly, and heavy.
No, I would not recommend this to a friendTv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions in box Return and they didn’t have another one in the store. They mailed me one. It took about a week to get it.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.in home advisor measured incorrectly. Install could not be completed. I sent both the yv and stand back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's frustrating when a product doesn't meet your expectations. We're sorry to hear that Insignia's TV Stand was not accurate in its measurement, which prevented the installation from being completed. We understand that this is a major inconvenience, especially when you're expecting a seamless and hassle-free installation experience. We apologize for any inconvenience this has caused and appreciate your feedback. We'll take your comments into consideration and look into ways to improve the accuracy of our product measurements and installation processes. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6389372.p?skuId=6389372
Missing hardware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to assemble but hard to do so without the interface screws and the lock screws. Maybe next time try to include all necessary hardware needed to assemble? Now I have to make an extra trip to the hardware store... Ill debate updating my review after the fact. Its a shame as I was really looking forward to this tv stand....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Nj24, for sharing your experience with the Insignia™ TV Stand for Most Flat-Panel TVs Up to 65". We appreciate your detailed feedback and understand the importance of having all necessary hardware included. Your insights are valuable to us as we strive to improve our products. We hope you find a solution that better meets your needs in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6389372.p?skuId=6389372
No thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too difficult to set up and missing a piece. Will most likely be retuning.
No, I would not recommend this to a friend
Cringe
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The actual stand on the mount was too short to actually work with the TV. Which is a pretty common TV
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking time to write a review our Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65" - Black. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
TV mount stand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be next day order but never arrived FedEx said every day delivery
No, I would not recommend this to a friendGreat Product - Did not Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Athough it is supposed to fit a 65" tv, it did not fit the 65" TV that I attached it to as the stem was too short. I had to increase the stem size to get my TV to work with the stand.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michael,
It is really important for us to know your feedback about this TV stand. We always want to consider our customers feedback so we will be able to continue improve its quality. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t very well review something that I purchased on April 16 and have yet to have delivered to my house as I was told would happen the next day!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience regarding the delivery of the Insignia™ TV Stand. We understand the importance of timely delivery and regret any inconvenience this may have caused. Your feedback is valuable, and we hope your product arrives soon so you can enjoy it to the fullest! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6389372.p?skuId=6389372
Y’all some bums
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These pieces of human garbage made me pay an extra $130 for “putting it over a mantle” but then couldn’t tell me the difference between that and a regular installation. Why don’t you stop being greedy little wastes of human life
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TrevorB,
Thank you very much for taking the time to review our Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65" - Black ,we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Website should provide specs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically requested information for the weight rating on this stand for a 55" plasma TV. The website does not show this. I bought with curbside pick up. RIGHT ON THE OUTSIDE OF THE BOX IT SAYS "UP TO 60LBS". My TV is 125 lbs. Might have been helpful to provide that information before I drove across town to pick it up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - TV Stand for Most Flat-Panel TVs Up to 65" - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Caveat emptor. -- Let the buyer beware.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have still not put this together, because after reading the instructions and turning the tv over it became apparent that there was no way that the stand was not made to fit this tv, even though it is said to fit your insignia tv. I know that it is probably too. Late to return and get a refund. I just want other potential buyers to be very careful when choosing a tv stand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the TV stand. I am sorry to read that you are having issues with the set up of the unit. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Cracked base.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two different stands sent to my house, on both stands, the plastic was cracked. Geek Squad was great to deal!!! But likely a shipping issue from the manufacturer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your experience with the Insignia™ TV Stand for Most Flat-Panel TVs Up to 65". I’m sorry to hear that you received two stands with cracked plastic bases. It’s frustrating to deal with such issues, especially more than once.
It’s good to know that the Geek Squad provided excellent service. Shipping issues can sometimes cause damage, and we appreciate your understanding. We will be looking into this with our partnered carrier to address the issue. If you need further assistance or have any other concerns, please don’t hesitate to reach out. We’re here to help! |Angelica| Insignia Product| https://www.bestbuy.com/site/insignia-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6389372.p?skuId=6389372
Stand not needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold to me as the sales person told me the Sony Bravia did not come with a stand which it does. I returned the item without issue and never opened the box
No, I would not recommend this to a friend