Customer Ratings & Reviews
- Model:
- NS-HTMS1
- SKU:
- 6389372
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the sturdiness and swivel feature of the TV stand. Many also appreciate its ease of assembly and the perfect height it provides for viewing. The stand's compatibility and ability to hold larger TVs are additional benefits, while some find the price a bit high and the instructions could be improved.
This summary was generated by AI based on customer reviews.
Just ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit wobbly for a stand but it dies the trick. Not expensive so I guess I got what I paid for.
No, I would not recommend this to a friendBack-up stand for new tv which wasn'tvused
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when I bought new tv because I wasn't sure if we wanted center-mount stand or legs that came with tv. Decided not to use it so returned it to store next day.
No, I would not recommend this to a friendBeware Open Box even when rated as Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is fine which is why I ordered a second one, Open Box Excellent. Which should have been like new with ALL the parts. Except it didn't have all the hardware necessary to assemble. SO the one star is for Best Buy Open Box, not the stand which is great. Disappointed.
I would recommend this to a friendThe stand is not strong enough for my large tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stand is rated to hold tbs up to 65". I have a 55 inch tv and after I attached the stand, I felt like the stand was way too small. The stand wobbled from the weight of the tv. I didn't feel comfortable with the way the brackets on the tv attached to the stand. It just wasn't worth the gamble so I returned the stand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the TV stand. I am sorry to read that you are not comfortable using the product considering that it might not support your TV. Kindly contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Mary
www.insigniaproducts.com/support
poor item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned item for i didn't need it. formerly used hearth for former tv. talked into purchasing at store to make tv the right height for my den
No, I would not recommend this to a friendWall mount tv stands.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item because it looked very complex to use. I also did not want to make any holes in my bedroom wall to mount for new devices .
No, I would not recommend this to a friendtv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom threw out the original stand accidentally, that is when I did some research and found this stand. Assembly was not difficult, just pay attention to the instructions. I mounted a 50' to it and I was very disappointed, it is very lap sided, looks very unbalance. I should have just purchase another television, instead of trying to find a stand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jay16. Thank you for taking the time to leave a review on Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65" - Black. I understand that you are upset with the purchase that you have right now. Kindly contact us to help you get a product recommendation.
Mary II Insignia Products Customer Support
Unsatisfactory return process
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item returned via delivery tech on 12/8 my account says credit pending 11days later and no one can help me
No, I would not recommend this to a friendToo expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but too pricey........................... .............................................
No, I would not recommend this to a friendInsignia tv stand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too hard to understand instructions. Especially for older people.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the instructions were difficult to understand, especially for older users. Your input is valuable to us, and we'll work on making our instructions clearer and more user-friendly.
- Carl | Insignia Products
Stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it because the stand was to big for the area I wanted to put it
I would recommend this to a friendNice stand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have the best instructions but I manage to set it up rather quickly. It workes great!
I would recommend this to a friendFunctional but not aesthetically pleasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional but a bit too masculine for a non gamer, in a second bedroom. It would be nice if Best Buy offered a different option that is modern and white that looks nice outside of an office or gaming rig.
No, I would not recommend this to a friendWould not recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is horrible, it weighs a ton, way more than it needs to weigh to hold the TV and the mechanics of it are just lousy for holding the TV and by the way it doesn't fit all TVs but it doesn't tell you that so I don't recommend it to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your disappointing experience with this product. It sounds like the weight and poor mechanics were really frustrating, especially since it doesn't fit all TVs as advertised. Your feedback is valuable and will help others make informed decisions. Thank you for sharing your honest review. If there's anything else we can assist you with, please let us know. Keith | Insignia Support
Bulky n heavy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works. It does what it's made for, but it's bulky, ugly, and heavy.
No, I would not recommend this to a friendTv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions in box Return and they didn’t have another one in the store. They mailed me one. It took about a week to get it.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.in home advisor measured incorrectly. Install could not be completed. I sent both the yv and stand back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's frustrating when a product doesn't meet your expectations. We're sorry to hear that Insignia's TV Stand was not accurate in its measurement, which prevented the installation from being completed. We understand that this is a major inconvenience, especially when you're expecting a seamless and hassle-free installation experience. We apologize for any inconvenience this has caused and appreciate your feedback. We'll take your comments into consideration and look into ways to improve the accuracy of our product measurements and installation processes. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6389372.p?skuId=6389372
Missing hardware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to assemble but hard to do so without the interface screws and the lock screws. Maybe next time try to include all necessary hardware needed to assemble? Now I have to make an extra trip to the hardware store... Ill debate updating my review after the fact. Its a shame as I was really looking forward to this tv stand....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Nj24, for sharing your experience with the Insignia™ TV Stand for Most Flat-Panel TVs Up to 65". We appreciate your detailed feedback and understand the importance of having all necessary hardware included. Your insights are valuable to us as we strive to improve our products. We hope you find a solution that better meets your needs in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6389372.p?skuId=6389372
No thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too difficult to set up and missing a piece. Will most likely be retuning.
No, I would not recommend this to a friend
Cringe
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The actual stand on the mount was too short to actually work with the TV. Which is a pretty common TV
I would recommend this to a friend