Customer Ratings & Reviews
- Model:
- NS-HTMS1
- SKU:
- 6389372
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the sturdiness and swivel feature of the TV stand. Many also appreciate its ease of assembly and the perfect height it provides for viewing. The stand's compatibility and ability to hold larger TVs are additional benefits, while some find the price a bit high and the instructions could be improved.
This summary was generated by AI based on customer reviews.
Don’t buy high chance it will be faulty.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived Broken and both arms facing up and down. How does this even make into packaging when it’s clearly made the wrong way.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our TV Stand for Most Flat-Panel TVs Up to 65"! We know how frustrating is that you received a damage product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your TV stand.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Delay in getting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not received even after a month of purchase. I tried several times checking this . I got from other site in 3 days
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RamakrishnaR,
Thank you for writing a review about our Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65" - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
No Samsung screws
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suppose to be universal but it does not inculde the screws for Samsung TVs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Briankap,
Thank you for taking the time to leave a review of our Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65". The package contents included are the parts and the hardware of the TV stand which is to be use to connect the brackets to your TV using the appropriate screws. If you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Stand for 65vinch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is plastic and I was not comfortable using it. I purchased a much better one with heavier glass base that also looks better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ TV Stand for Most Flat-Panel TVs Up to 65". We’re glad you found a better option that suits your needs and preferences. Your feedback is valuable to us, and we’ll use it to improve our products. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6389372.p?skuId=6389372
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this today and attempted to set it up but the post is not vertically straight so one side of the tv sits lower than the other.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ScottP,
Thanks for taking the time and effort to leave a review with our Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65" - Black. We do apologize for the inconvenience caused with our product as one of the parts is not vertically straight. I really appreciate for letting us know about this. Your feedback helps us do better. So, since you just bought this TV stand today, I would highly suggest to return the product and have it exchanged with a new one.
We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
MrCanon
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was complicated to assemble it. It was better to return it and for no additional money to invest, I used my old dresser. it works perfect, no extra money spent and feels safe. No headaches with assembly!!!
No, I would not recommend this to a friendTV stand ordered is missing a part!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was just able to open this box and the major part of the unit, the POST was missing in my box!!! I need to exchanage this now! Ruby Lewis
No, I would not recommend this to a friendStand For 65” Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought stand for my Samsung 65inch TV and it would not work had to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Landon2,
If there is something wrong with the stand you purchased, we would like to help you address the issue. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
bad stand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the wrong i stand for my Tv . I had to return it. easy return , no hassle
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RichardB,
Thank you very much for taking the time to review our Insignia - TV Stand for Most Flat-Panel TVs Up to 65" - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
No
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad bbbbbbbbbbbbbbbbbggggggcvjvvvnbccnnvvcvvcvvcccccc
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - TV Stand for Most Flat-Panel TVs Up to 65" - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
- Pros mentioned:Assembly, Sturdiness, Swivel
Great tabletop stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy and fairly easy to put together, took 3 of us to get the TV on the stand, but other than that, only one person required. I like that it swivels and the height can be adjusted, but not on the fly.
I would recommend this to a friend Tv stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large heavy. very heavy. Bulky and overpriced. Id like to return it
No, I would not recommend this to a friendtv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up anyone can do it less costly than new tv stand
I would recommend this to a friendMissing parts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the support brackets so I can’t use it at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our We know how frustrating is that your unit support brackets is missing. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
A big disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wants you to cover up the power cable and inputs in the back of my LG 43UN700. It would if it was made Sanus!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our TV Stand, we're very sorry to read you had this experience while purchasing one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
- Pros mentioned:Assembly, Compatibility, Height
How a problem was solved
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what I was looking for, a Stand that remained at table level and the strength to hold a 65" television. The construction phase was easy to complete. The stand accommodated the holes on the back of my TV. The hardware provided allowed me to connect a thin television. This was just what the doctor ordered.
I would recommend this to a friend Wrong Stand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the help on line and was told to order the wrong stand for the TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I certainly apologize about the situation with your TV Stand. The unit is designed to work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.
Cesar G. - Insignia Support
Not suitable for my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit the TV I bought at Best Buy, in spite of being "universal".
No, I would not recommend this to a friendMissing Interface Screws.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had missing screws, can't even put it together. so annoying
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Berna, thank you for taking the time to leave a quick review of the TV Stand for Most Flat-Panel TVs Up to 65". I am sorry to read that you have missing screws on your product, please feel free to give us a call at 1-877-467-4289 so we can take a look at these missing parts together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Incorrect height measurements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The height part didn't let the tv sit all the way down.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Edward,
I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty, so please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us