Customer Ratings & Reviews
- Model:
- NS-HMG1856
- |
- SKU:
- 5856900
Customer reviews
Rating 4.7 out of 5 stars with 359 reviews
(359 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sturdiness and ease of assembly of this TV stand, frequently praising its sleek design and ample storage space. Many appreciate the stand's size and appearance, finding it suitable for their TVs and home decor. However, some customers noted that the stand is heavy and that the glass shelves are somewhat challenging to clean.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Glass quality
Rated 1 out of 5 stars
Arrived damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv stand I ordered came bent and damaged. It's so large that I can't get it back to the store myself. I am able to put it together but it's still bent and the glass on the bottom shelf will not go all the way in. I have attached photos. Could I have some kind of credit as reimbursement?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi titonyc,
Thank you very much for taking the time to let us know about your experience with your new TV Stand, we take our customers feedback very much into consideration as we strive to provide the best service. We're sorry to know about the inconvenient you had by receiving a bent and damaged unit, we will be more than glad to help you exchange it.
In order to fulfill the manufacturer warranty, please take the set to your closest Best Buy store along with your purchase receipt/order number and go directly to the Geek Squad counter. Thank you for choosing Insignia.
Arely R. - Insignia Support
- Cons mentioned:Glass quality
Rated 1 out of 5 stars
DO NOT BUY!!!!!!!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this stand for about 1.5 years. It states it can withhold a 65 in TV. Since I bought it, I’ve had a 63 in TV on it. This past weekend, I heard a noise in the living room and the top glass was breaking. I quickly removed the TV from the stand and it continued to break for about 5-6 hours. The top glass can shatter at any moment now. If I was not home, the glass would’ve shattered and taken the TV down with it and I will be out a large screen TV in addition to the stand. Also, I did not have anything else on the top glass besides the TV. No decorations, nothing. Do not buy!!!!!!!!!!! It can be a danger to kids or animals!!!!!!
No, I would not recommend this to a friend Rated 1 out of 5 stars
Missing screw holes & holes drilled in wrong spots
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off let my start off by saying this thing weights a ton! I nearly broke my back carrying it into the house. After beginning to put it together I noticed the back portion of the stand was missing some screw holes for the brackets. Then I realized the bars that the glass panels go on were in the completely wrong spot and do not line up with the front panel at all. Now I am going to have to go lug this heavy P.O.S. back to best buy to return it. It should also be noted it is not an easy assembly either. It is a battle to get any screw into the metal of this stand.
No, I would not recommend this to a friend- Cons mentioned:Glass quality
Rated 1 out of 5 stars
Best buy bust
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That's right, save your money on this best buy brand, insignia! Its not worth the hassle and the money. Cheap parts, and way too much of a hassle to get this together. My suggestion is you can find better deals and quality online. If it were not such a hassle id take it apart and send it back. Waste of money
No, I would not recommend this to a friend Rated 1 out of 5 stars
Pain to assemble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not easy to assemble. But product seems stable and durable so far
I would recommend this to a friend





