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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $14.99

Customer reviews

Rating 4.4 out of 5 stars with 438 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the Universal 2-Device Remote's ease of use and compatibility with various devices. Many appreciate its affordable price and straightforward setup process. While some users experienced issues with the back button and programming, the positive feedback on ease of use and compatibility outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 438 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal remote, does the job. Wasnt hard to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Device for TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for tv remote. Good price, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for what I needed... easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and program, looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this remote when the one with my tv just stopped working, its okay. Some functions do not work, the pause button actually just resets the episode and doesnt actually pause, but other than that its decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with my Insignia tv and Wow digital adapter. Works as it should. The remote doesn’t offer any macros, but it gets the job done with out being too intuitive. I like that the smart tv features work with this remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good gift for an older person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this as a gift for an elderly man who has trouble using the satellite providers remote that was small and confusing. Although this product was not perfect, it served the purpose very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original remote broke so I looked around and found this replacement. I was worried that it would give me trouble but it has been a great find. No worries with this remote. You can purchase with confidence!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Marginal Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a remote that would work the TV, Sound Bar, and a Roku device. This remote claimed to do all that, but did not work with the Roku and did not have the ability to adjust volume from any of the device functions (called master volume). If you just want it to run a TV and/or sound bar and don't mind constantly having to select function buttons to adjust volume or change a channel, this remote will work. I can't speak for the quality or life span because I returned it after 2 hours of trying to get it working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Basic but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if it would have my DYNEX TV on the list of available TVS but it did and all the buttons work with the TV. It was also super easy to setup. I haven't had a remote for years. I should have picked up a universal remote a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what I needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote that came with my television died and I wanted something to take its place. This was recommended by the clerk in the store, it took me awhile to get it synced with the television, but once I did, it worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When My TV remote went out in the middle of the evening the only store that was open was Best Buy. The sale rep was very helpful and assisting with upselling me the Best Buy brand versus the other.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an alright universal remote. Bought when for one of my crt TV remote was missing. Though it was missing features it a solid remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good remote for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this remote for 24" Vizio tv that we lost the remote for. It works great and like that it has numbers on it compared to most of the newer smart remote controls that no longer have numbers.

    I would recommend this to a friend
  • Cons mentioned:
    Back button

    Rated 2 out of 5 stars

    Works for some time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an insignia brand tv so i bought this, I don’t know if its my tv or this remote but sometimes when i turn the on/off button it wont turn on/off and my tv will stay on and i have to turn it off manually, I’m not sure what the cause is because when i first bought this remote it worked fine, some time after about a week the on/off button wouldn’t work then later it did, and after some time it didn’t work again and it still hasn’t worked for a while now.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.

      Jay - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fully Compatible with Insignia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote to replace the worn-out program Guide button on the old remote for my Insignia TV. I am able to access all features (including the Guide for OTA programs).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i was looking for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is just a normal remote and works how expected! The worker, Kaleb, was super nice and made my trip to Best Buy ten times easier by helping me navigate through the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excllent customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from gentleman that helped us with our selection in store. Ended up with Samsung range top and vent. Arrived when expected. Best price around after shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my sister-in-law and she LOVES it!! When she lost her remote for her tv, I chatted with a Best Buy customer service rep and they recommended this remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote For all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy when we got a tv from my family but it just didn’t have the original remote. We love this new one because it feels much more premium

    I would recommend this to a friend