Customer Ratings & Reviews
- Model:
- NS-RMT3D18
- SKU:
- 6215310
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the Universal 3-Device Remote's ease of use, compatibility with multiple devices, and reasonable price. Many also appreciate the size and layout of the buttons. While some found the instructions could be improved, the overwhelmingly positive feedback points to a user-friendly and affordable product.
This summary was generated by AI based on customer reviews.
Works fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected took a few tries to install as my tv is not a smart tv
I would recommend this to a friendOverall not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t really like to give bad reviews. But after one month of use. The control seems to stop functioning, I would have to start the “set up” process almost once a week. Not sure if it’s just the one I have but I needed a temporary remote. Might have to go spend a lot more for a better controller
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jayy, I am sorry to read that you are having some issues with the universal remote. Please contact us to give you the proper assistance.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no use for it so I returned item. Good price for replacement.
I would recommend this to a friendOk remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well a little long in length. Tricky to use with smart DVD.
I would recommend this to a friendNo button light up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed universal controller for bed room. Nice because it
I would recommend this to a friendUniversal Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote didnt work on the Television No good.
No, I would not recommend this to a friendDIdn't work completely for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would turn on my insignia tv and change the volume but it wouldn't change the input or anything else even though they were the same brand. I had to return it for another universal remote.
No, I would not recommend this to a friendIt works just well but not enough!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well for basic functions but if you need to go to the main settings it doesn’t connect to the tv. I have a Vizio and couldn’t connect to settings to connect WiFi and other apps.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this Remote. Please let us help you by contacting us, and we'll go up and above for you to find a solution. Hector S. Insignia Support - Insignia Support https://www.insigniaproducts.com/contact-us
Remote Control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. This remote is difficult at best. It controlled only the DVD player, but not the television or the sound bar. Wasted my time and money on this purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Monika,
Thanks for taking the time to review our Remote, I know there is nothing fun on having difficulties with a recently purchased product, so please let us help you with this by contacting us at 1-877-467-4289 daily from 8 am to 9 pm Central Time, and we will go above and beyond for you to get the best resolution available. Hector S. - Insignia Support
- Cons mentioned:Instructions
Never used the item
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to program. Instructions were useless. Never used this remote. Wasted money.
No, I would not recommend this to a friend Adaptability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work has the universal remote. My old Samsung remote does not function after years. This new device did not solve the problem. No help!!
No, I would not recommend this to a friendUndecided yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to get this 'Universal' remote to work with my JVC TV. Lost patience after several attempts. Will try again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi mcclark,
Thank you very much for taking the time to review our Universal Remote. It is sad to read this remote is not working along with your JVC TV.
In order for us to further review this situation and try to get this remote working properly, please contact us at 877-467-4289.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Didn't work on my Sharp T.V. to change channels.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman told me to try it and if it didn't work, bring it back. When it didn't work i called Best Buy technical and was told that this brand of T.V. will not change to selected channels with a remote, only one at a time with channel up and channel down. Wish the salesman had checked with them so I would not have wasted my time and effort trying it and then having to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for your review on our Universal Remote. I am sorry to read about the experience you are going through. However, this is because most of the TV models these days, does not have a way to change channels using the numbers on the remote.
As the salesman told you, since this remote did not suit your needs, please take it back to the store.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Programming
Loses its programming daily....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses its programming each day have to reprogram....
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Universal Remote. Based on your comments, I can tell this is either a defective remote or it is not fully compatible with your TV.
Please contact us at 877-467-4289 for your warranty support needs.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
It does not work the menu of the tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work the menu of the tv. It only works volumes and station change.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you are having some issues with your remote control. For us to be able to try troubleshooting steps, please contact us on the link below and we will gladly assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
2nd remote
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what's the problem but 2 remotes have gone bad very soon
No, I would not recommend this to a friendOk remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems working with the various streaming services.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. If you encountered any issues with the remote, I think that it would be convenient if you give us a call, that way one of our agents can try to help you with this situation. Please reach us at 1-877-467-4289 from 8am to 9pm CT. Carlos O - Insignia support.
Ehhhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with my TV. Not so universal...check first.
No, I would not recommend this to a friendDid not work for my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my TV. I had to return it to the Store.
No, I would not recommend this to a friendHad to return, did not work even after programming
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was reprogrammed to work with the tv I had, but only some of the buttons worked. Returned and got a different remote online that worked flawlessly, so the TV wasn't the problem. Maybe I just received a bad unit.
No, I would not recommend this to a friend