Customer Ratings & Reviews
- Model:
- NS-RMT3D18
- SKU:
- 6215310
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the Universal 3-Device Remote's ease of use, compatibility with multiple devices, and reasonable price. Many also appreciate the size and layout of the buttons. While some found the instructions could be improved, the overwhelmingly positive feedback points to a user-friendly and affordable product.
This summary was generated by AI based on customer reviews.
Just doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales kid said that it wasn't even necessary to program it for major brands such as Sony. WRONG! After three unsuccessful attempts to follow the microscopic instructions included I gave up, At least I only wasted $10.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ModernTraveler,
Thank you very much for taking the time to review our Universal 3-Device Remote. I am sorry to read you could not get it to work along your devices.
Please contact us at 877-467-4289 for your warranty and support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Universal Fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are so many instructions with this remote, and all in tiny print. I was able to get the remote to play the DVD, but not FF, Pause, Stop or open/close the DVD. When my power went out in my house, I had to reprogram the remote.
No, I would not recommend this to a friendCould not connect to LG plasma TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to connect it to my tv using any of the methods outlined in the manual. After an hour of trying different methods I gave up. Spend a bit more money and buy a Logitech harmony.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the first 2-3 weeks this remote worked fine. But a couple of days ago it quit working. Now I have to figure out how to return or exchange it......this does not make me happy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
You can bring this situation into the store's hand if this remote is less than 15 days old. In case they give you any negatives, we would like to help even further, by reminding you that this remote has a 1-year warranty covering it. Contact us on the link below my signature, with the receipt at hand and our team will do their best to help you figure this out.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Failed!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says that it automatically connects to any insights tv, and it lies. It did not connect to my insignia tv, nor could I even program it to my tv!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this Universal Remote. Please let us help you by contacting us at https://www.insigniaproducts.com/contact-us. and we'll go up and above for you. Hector S. Insignia Support
COMPLICATED PRODUCT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO COMPLICATED..I CAN'T EVEN RECOMMEND IT FOR ANYONE.POOR QUALITY AS WELL
No, I would not recommend this to a friendDifficult to program
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to return it, but I could after 14 days, never used it...,,,, I couldn’t program
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you were not able to program your remote control. If you like, you are welcome to contact us at 877-467-4289, so we can check if it is compatible with the device you are trying to pair it with and help you with the steps. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Still cannot get it to work??
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fir some reason remote won't work. Trying, trying & still trying with negative results.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read that you are unable to pair the remote. Please contact us to assist you further. -Grace Insignia Support
https://www.insigniaproducts.com/contact-us
I can’t get it to program with my DVD player.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with my Blu-ray DVD player. Tried programming multiple times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to review our universal remote. I am sorry to read about the situation with your Blu-ray DVD player, please let us help you. Follow the link at the end to contact one of our agents, so we can help you with this. I hope you can see this message.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item doesn’t work I have tried 3 different sets of batteries
No, I would not recommend this to a frienddo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last 3 weeks.. Will exchange for a different model
No, I would not recommend this to a friendPoorly made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons to scroll rarely work, very frustrating
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I truly appreciate you taking the time to share your review. This is not at all how the remote should be working, this is why I would like you to have the correct options for your product. Please reach us at https://www.insigniaproducts.com/contact-us so we can better assist you.
Alexander G. - Insignia Support
Just useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.buy it only if you have a DVD player from 1997....
No, I would not recommend this to a friendNot bad for a basic remote.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for a basic remote. Does not support fire stick.
I would recommend this to a friend