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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2149 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the USB 2.0-to-Ethernet Adapter's ease of use, USB connectivity, compatibility with various devices, and performance. Many also appreciate its affordable price and compact size, which is convenient for travel. While some users experienced minor issues with driver installation or software, the overall feedback highlights the adapter's functionality and value. The adapter's ability to improve connectivity was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,149 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8. no software needed. Just plug and play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very jaw dropping. It's a cable for one thing to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When it is working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems with the adapter, it stopped working and needed to be replaced , otherwise, it works great and Best Buy customer service was great to deal with, no hassles. This is why we purchase from Best Buy, they want to make sure you are happy with your purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB broke within the first two weeks. Waste of $20+

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it because it took up one of my 2 USB ports.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It never worked and support sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB adapter never worked. Even after spending well over an hour on 2 phone calls. Insignia support had no idea how to help and the only site to download new drivers belongs to another company entirely and their download didn't work. Don't waste your time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Mcbeth.

      I am sorry to read about the situation with your Adapter. The unit is designed to work as advertised and I would like to provide you with options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly review your case.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lated less than a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 1st my internet connection speed was noticeably faster & more consistent than with the ethernet port in the computer, but in just a few days the device quit working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to plug Ethernet into my Mac book air. It did not recognize the device, no matter what I did. Probably works with windows but horrible for Mac users.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use and no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out the box this device just worked. It didn't require any additional drives or software installs. I was able to get true 1G connect via USB with no errors or drops on the "network card". Great product I would recommend to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not for all computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is fine, however for my particular laptop, it doesn't work because you have to install software and i don't have a that option with this newer laptop, therefore i couldn't even use this item

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    did not operate on windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommended this as a fix on my laptop,. When connected however,it did not work.The GS member is not to be blamed, however, as everyone involved thought it would be supported on Windows.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work on all computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with current OS; am told it works with others. Do research before buying - not compatible with all current Macs.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello ACMK, This unit only works with Windows 8, 8.1, and 10. It also only works with Mac El Capitan. I remain at your service. - Pam M. Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase the slim laptops being made today you'll find the mfgrs. have no room for an ethernet connection. This adapter makes it possible to set up a wireless network in the home when using such a computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Outdated and unusable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going out of the country for a few weeks and realized my somewhat new notebook computer did not have an Ethernet port (who knew they stopped putting them on computers) so purchased this adapter. Tried to use it at hotel I was staying at as "free" internet in every room wasn't wireless, but needed to be plugged into computer via Ethernet cable. Turned out the installation for this adapter was only good for Windows 8, Vista or earlier versions so very outdated. Returned it as soon as I was stateside again. Worthless unless you still live in 2007!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for your review of this USB 2.0-to-Ethernet Adapter. If you are dissatisfied by the product, remember that you have a 15 day return period at the store. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a client whos nic card was damaged from lighting and this little baby saved us from having to replace the whole motherboard. Plugged it in Windows from the drivers and we were back up and running in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No installation needed - great for Ultrabooks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of ONE work program that I run, I am required to be hard-wired to the internet even on a laptop. My new Ultrabook does not have an ethernet port, so this was a GREAT solution and installation took just seconds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should work with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like I may have gotten a faulty one because it didn't function at all. Maybe it was coincidence that all the ones I've seen before and used have worked...except the one I purchased.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! Thank you so much for reviewing this Ethernet adapter, please contact us so we can help you out: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Doesn’t come with drivers pre loaded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless if you don’t have internet when you need it. It does not come with drivers pre loaded. I’m sure other options were smart enough to do that.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ryan,

      The feedback that you provided is very much appreciated, I can assure you that this adapter is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    It worked the first time and still works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, my main board nick died and needed a replacement, this is doing well and there is no need to spend for a card as this meets all my needs and its portable. Meaning I can use it on the go for other devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It works in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest of third party adapters, but it is cheaper than the Apple-branded merch and serves its purpose. The cat-5 cable port can get a little finicky.

    No, I would not recommend this to a friend
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