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Customer reviews

Rating 4.6 out of 5 stars with 2406 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use, USB 3.0 compatibility, and performance of this USB 3.0-to-Gigabit Ethernet adapter. Many also appreciate its affordability and compact size, finding it convenient for both home and travel use. A few users experienced challenges with driver installation, while some noted that the adapter can get warm during extended use. Overall, positive feedback on ease of use and performance outweighs the reported minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,406 reviews
  • Rated 2 out of 5 stars

    Not easy to get working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is certainly not plug and play. Had to pull down drivers etc

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this adapter for a tablet being taken on deployment to Afghanistan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Windows tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a wired solution I found this adapter and it worked fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not use with a MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software on the enclosed disc does not work with the new Mohave MAC OS. Since there isn't an uninstall on the disc, the software conflicts corrupts your ability to use your WIFI and other ports. I had to reinstall my MAC OS to get my computer working properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No windows 10 driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No windows 10 driver availabe. Returned at Insignia's suggestion.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! Thank you for taking the time to review this adapter, It's great to hear that you took advantage of the 15 day return period. Have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy if have a MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software to make cable work corrupted my MAC IOS and took away it's ability Mohave and use WiFi. It even caused the cable to no longer work. Best Buy Kindly payed to the Geek Squad to recover my system but was 5 days without computer I use for work daily.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to figure out at first but works really well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't use to load has a disk.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item comes with a disk unable to use with my LPT..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to use works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adapter works well makes internet connection strong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was high quality and it served its purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best value ever!!!a must have computer for its value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good To Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked okay for me, nothing special to report.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work in Windiws 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop does not have Ethernet device and bought this to connect with LAN but it did not work because it is only for windows 8 or older. I did not know until I read user manual after opening box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible bc it comes with a disc and the MacBooks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBooks do not have a disc drive to upload the installation. Now that’s it’s open I can’t return it. Should have been in description that you Need a disc drive. Very disappointing and misleading

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that having the correct drivers to use your product is very important and so, please know that you can locate the drivers for this product by typing the model of this Ethernet cable, under the "Manuals & Guides" section or on the Insignia website under "Support & Downloads". For further assistance, please cotnact us on the link below.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t wast your time or money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work with windows 10. No driver, instructions only refer to windows 8, company needs to upgrade the whole manual to include instructions for windows 10, and a windows 10 drivers. Poor product don’t recommend this to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The part separated and came apart at the USB to cord. DO NOT BUY THIS PRODUCT!!! We needed the item and it failed. I ordered a different brand online from AMAZON and was very pleased.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Michael,

      Thank you for taking the time to review our USB 3.0-to-Gigabit Ethernet Adapter. I understand the cable frayed and that can be frustrating. But, I want you to know that we are continuously working on improving our products and their designs, so we definitely appreciate your feedback. Feel free to use the link below to reach us and we could check your options.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this back. The driver cd is useless. Never got it to work even after downloading the drivers to a new Mac. I don't know why the girl that sold me the MacBook would not just offer me the thunderbolt network adapter????

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to submit a review. To address all your concerns about your this adapter please get in touch with us at https://www.insigniaproducts.com/support or take advantage of the 15-Day Return period. Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DIdn't work as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this thing even exists. It was promised to be a link between an Ethernet router and a USB hub. It wasn't. As far as I an see, it's only function is to waste time and money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am sorry to read that you had a hard time to configure the unit. However, this unit is a plug and play, it does not require the CD drive. Please contact us at 1-877-467-4289 from 8am to 12pm CT to assist you making the set up.

      -Grace Insignia products


      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Returned this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the salesclerk what I needed and he gave me this one. When I went to use it, I discovered it was not compatible with Windows 10. So, I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the software per the instructions on my MacBook Air. After the installation, my “WiFi hardware” was missing. I spent money to reinstall MacOS to fix my problem. And the device never worked

    No, I would not recommend this to a friend