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Customer reviews

Rating 4.6 out of 5 stars with 2406 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use, USB 3.0 compatibility, and performance of this USB 3.0-to-Gigabit Ethernet adapter. Many also appreciate its affordability and compact size, finding it convenient for both home and travel use. A few users experienced challenges with driver installation, while some noted that the adapter can get warm during extended use. Overall, positive feedback on ease of use and performance outweighs the reported minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,406 reviews
  • Rated 1 out of 5 stars

    R Nair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not able to connect to internet with this adapter

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RNair!

      Thank you for writing a review about our Ethernet Adapter! We know how annoying is that you can not connect to the internet. We would love to check this situation further with you, so please feel free to contact us at the link below to get assistance with your unit!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Save your $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection irregular.... i ended up just relying on my (also erratic!) Comcast wifi!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for connecting to internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this for anyone who needs to connect to the Internet through Ethernet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there, it's great to read your Insignia product continues to fit your needs. Please keep in mind the product itself comes with a one-year limited warranty that you can always take advantage of in the future if necessary. -John Insignia customer care BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong product. Did not work. I picked something that I thought would work but it did not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdated tech..not sure who would even be able to use this thing anymore..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this version upgrade this one is cheaply made

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work with windows 10. I tried different cables but not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device will not function on Microsoft Windows ten. It is Not compatible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with my lenovo 710

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with my lenovo 710 11.6 pentium. Got a linksys intead, it works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my tablet. I was disappointed and out a few dollars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work tried it plugged it in doesn't connect

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that your Ethernet cable did not worked for you. We know how important is to have a working device to connect to a network, and so, please know that you can contact us on the link below, so we can check if there is any troubleshooting steps that we can try with you.

      Viridiana E.
      Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lies does not support 10gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter does not support 10gb internet speed like the box says

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked. I bought it and right out of the box, it didn't work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! I'm sorry to hear that your Ethernet adapter didn't work as expected from the beginning. Remember that you have a one year manufacturer's warranty with it and you can apply it by taking the item to your closest Best Buy store with your receipt and referring directly to the Geek Squad counter. Elsa A. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do Not Waste Your Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to try it out and it messed up my Mac.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not XP compatible NO driver supported Returned with no issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly fixing connection cheap flimsy not durable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works to add networking when your NIC does not work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work natively on Linux! Linux users beware!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Skinny is NOT EVERYTHING!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumers seem to be forcing computer makers to make laptops thinner to the point that they may look like a folded piece of paper in a few more years. That endless quest for thinness has resulted in the loss of many legacy connections. This dongle is a result of one of those losses. After getting my $1300 laptop home I was looking forward to improvement in performance not reduced performance. Imagine my dismay when I tried to plug my 100 Mb up/100 Mb down Ethernet cable into my brand new i7 Kaby Lake powerhouse and found that that the computer had been limited to slow Wi-Fi speeds because eliminating the Ethernet plug allowed them to shave a few mm off of the thickness. THAT'S NOT PROGRESS! The good news is that this USB3.0 to Gigabit dongle brings high speed internet back to my crippled laptop. It says in the dongle's included instruction manual that it only works with older Microsoft Operating Systems, but you can install the required software to Windows 10. Of course my new supposedly high performance laptop could not easily install the app software BECAUSE IT DOESN'T HAVE AN OPTICAL DRIVE so it can be THIN! You can buy another dongle to connect your less capable but THIN laptop to an external DVD drive to install the software. I don't blame this USB3.0 to Gigabit dongle for any of my problems. IT IS THE SOLUTION. It works perfectly and gives the high internet speeds that older laptops are able to achieve out of the box.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Followed instructions - worked for 1 month!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The above-captioned Insignia USB 3.0-to-gigabite Ethernet adapter was purchased along with a new computer. Almost to the day a month after purchase and proper installation and connection to the new computer, the adapter stopped working and connection was not possible. Had to connect via Ethernet off my router. Have not had chance to return deficient item and get substitute. Could have been an individual defective piece. Will have to see upon getting a new one in immediate future.

    No, I would not recommend this to a friend