Customer Ratings & Reviews
- Model:
- NS-PU378CHM
- |
- SKU:
- 5577934
Customer reviews
Rating 4.4 out of 5 stars with 2441 reviews
(2,441 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the USB-C to 4K HDMI Multiport Adapter's ability to connect to HDMI displays, its broad compatibility with various devices, and its ease of use. Many appreciate the adapter's price and power delivery capabilities, while also noting its generally good performance. Although some users experienced connection issues, the positive feedback on features like portability and the availability of multiple ports outweighs these concerns. The adapter is frequently praised for its convenient size and functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
unusable...incorrect item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after describing that i wanted to hook up my tv and laptop up via the HDM1 and adapter, this item is the one he said i needed...it was not as the plug doesn't fit into my laptop...i need to return it when the store opens back up...need reps who are more familiar with products when trying to help customers.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst adapter ever. Bought it to stream my MacBook to my TV. The audio only played on my MacBook and not my TV... I was annoyed by it but just let it be. Now, 3 months after minimal use, it stops working completely! Extremely disappointed in the quality and frustrated with my money going to waste!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Melty,
Thank you so much for writing a review for our HDMI multiport adapter. I apologize for all the problems that you are experiencing with this adapter, I understand that having issues with a product only a few months after purchase can be really frustrating for you.
In this case, I would like you to get in contact with our support team, they will try their best to help you out, you only need to follow the link below to get an agent.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Don't waste your money with this adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this adapter so that I could charge my Tab S4 while reading data from a USB stick. It is a major disappointment because it cannot maintain a constant source of current from the charger to the tab (continually drops power every 2-3 seconds). Shame. I own several other Insignia adapters that have worked flawlessly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you had issues with your adapter. If the problem persists, please contact us and we will gladly continue assisting you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only works for certain monitors... Ended up buying the Apple Adapter and it works fine
No, I would not recommend this to a friendRated 1 out of 5 stars
Simply does not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after I bought my new MacBook, which only has USB-C ports on it. Completely useless to hook into the Samsung 32" TV that I have been using as a monitor for about the past five years. There's likely some type of incompatibility with the HDMI input on the Samsung TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for sharing your experience with this adapter. Please remember that we are here for you, for additional assistance, go to: https://www.insigniaproducts.com/contact-us. Sincerely, Louie L. Insignia Products.
Rated 5 out of 5 stars
Great adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Love that it has numerous adapters in one so you can buy one and not have to have three different ones!!
I would recommend this to a friendRated 1 out of 5 stars
Connects doesn't Charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy when I first connected it because I connected my phone to my TV with this adapter the problem is it does not sufficiently charged phone after all the idea is for the connected device to charge not lose a charge that's why I'm giving it such a low rating
No, I would not recommend this to a friendRated 5 out of 5 stars
Great multipurpose device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to connect laptop to projector for video presentation. Adapter allowed all my external connections in one place.
I would recommend this to a friendRated 2 out of 5 stars
Did not work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my tv as it said it would so I returned it.
No, I would not recommend this to a friendRated 2 out of 5 stars
nsignia™ - USB-C to 4K HDMI Multiport Adapter with
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does not work with other models other than apple
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our USB-C to 4K HDMI Multiport Adapter with Power Delivery. I understand it only worked with Apple products and that can be disappointing. But, we would be happy to troubleshoot it and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Do Not Buy This
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter does not fully work. I currently have my iPhone X connected to the adapter which is connected to my Macbook Air but my phone keeps reconnecting over and over. iTunes doesn't even show my phone. The system preferences show my phone in the USB but nothing else.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Working perfectly well at the moment
I would recommend this to a friendRated 2 out of 5 stars
Not Enough Ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just don’t have enough ports. Not enough ports!
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nope. I have the apple version of this product and wanted a second one. Best buy was out. I tried this one instead. On the insignia brand adapter you cannot have the HDMI port in use and also use a little thumb drive. The two holes are too close together. Cannot recommend this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Meh - does what it should
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Death by "Dongles" (adapters)...yet another for my growing collection (c'mon tech world - agree on something). Glad it was on sale, otherwise most all adapters are overpriced.
I would recommend this to a friendRated 1 out of 5 stars
Total garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may function okay as a Christmas ornament; but it definitely is not reliable for displaying your iPad Pro onto an HDMI projector. I threw this one in the trash and replaced it with an actual Apple adapter. Guess what? The true Apple product actually works as intended.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not working with Bluetooth mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use to connect for Bluetooth mouse but didn’t work
No, I would not recommend this to a friendRated 1 out of 5 stars
does not work with 2016 MacBook Pro w. Touchbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this cable for my new late 2016 MacBook Pro with Touchbar. It worked for a month or so and then stopped working or would only work when i rebooted my Mac and stop working after it went to sleep. Seems you can only use the official Apple cable. Had the same issue with the Insignia VGA cable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you so much for taking the time to review this External Video Adapter, please remember that if you need any assistance with this device, we are here for you. Visit: https://www.insigniaproducts.com/contact-us. Louie L. insignia Products.
Rated 2 out of 5 stars
Ok adaptor but will not run the superdrive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok adaptor but will not run the superdrive. On expensive side.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working within a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, couldn't get it to work after only a month. Second time it's happened, bad buy on my part. Thought it was the monitor, but it ended up being the adapter. If you need an apple adapter by the Apple products, these ones just don't cut it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Multiport Adapter, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us








