Customer Ratings & Reviews
- Model:
- NS-PU378CHM
- SKU:
- 5577934
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the USB-C to 4K HDMI Multiport Adapter's ability to connect to HDMI displays, its broad compatibility with various devices, and its ease of use. Many appreciate the adapter's price and power delivery capabilities, while also noting its generally good performance. Although some users experienced connection issues, the positive feedback on features like portability and the availability of multiple ports outweighs these concerns. The adapter is frequently praised for its convenient size and functionality.
This summary was generated by AI based on customer reviews.
doesn't work for HDMI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this adapter to connect an external ViewSonic monitor to my new MacBook Pro but it worked for about a week (with extreme color degradation) and now when I plug it in it won't connect. Looks and feels cheaply made.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about the situation you faced with our HDMI adapter. I completely understand your disappointment so to ensure you are given an accurate solution, please get in touch with us at the link below where one of our agents will assist you as soon as possible.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
USB Type C port not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered brand new but USB Type C port is not working.
No, I would not recommend this to a friendDisconnecting dongle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the one I bought because devices (hard drive and thumb drives) would not stay connected/mounted. Paid a few more dollars for j5 Create’s version and have had no problems.
No, I would not recommend this to a friendI, personally, don't recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was great, when I got it. But unfortunately less than a month later, it just stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mindy,
Thank you for taking the time to review our USB-C to 4K HDMI Multiport Adapter with Power Delivery. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below tor each us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great and convenient product1 specially if you have the new Mac book pro
I would recommend this to a friendTerrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and returned it the next day. The build quality was terrible and I knew this thing was going to break within the month and I'd end up purchasing an Apple one eventually. Don't waste your time with Insignia products, go Belkin or Apple for your dongles.
No, I would not recommend this to a friendStopped working within a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter stopped working within a week of purchase. Unfortunately, I am based overseas (I purchased it the day before leaving the U.S.) and I have no option to return it and am having problems connecting my new laptop to monitors, etc.
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product from Best Buy it wort The value and work perfect
I would recommend this to a friendAfter 30 days - Garbage!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Losing connection with whatever I plugged into this multi-port adapter. iPhone charger "dinging" on and off as the connection is made and then lost every 5 seconds. And this for $40+ dollars!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our USB-C to 4K HDMI Multiport Adapter with Power Delivery. I understand the adapter is not working now and that can be disappointing. It does have a one-year manufacturer's warranty. So, we would be hapy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not worth the money. The type-C plug-in part to the Mac became lose and shorted out shortly after I purchased the product making connections to other devices impossible. I had to go out and purchase a different USB type-c device.
No, I would not recommend this to a friendIt does not function as an hdmi adapter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money. Would not buy another product from the company It’s bad you must select at lest one star. For a non-functioning product you should be able to not give a single star
No, I would not recommend this to a friendShould have listened to the reviews!!! DONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORST PRODUCT EVER. The store I was going to was out of the apple version of this product I managed to get the last of the apple addaptors in the store and then had to get this one to suffice despite the review I read stating that it was garbage I figured I would still try it... I got it home and it worked great... that was for about a day... at first the screen did a little flicker then it would go black and I would have to unplug the monitor then plug it back in this would fix it for about a day.... fast forward another few days of this and now it just doesnt work at all..... Biggest waist of time and should have just waited for the apple connector.... DO NOT BUY UNLESS YOU LIKE TO HAVE YOUR TIME WASTED.
No, I would not recommend this to a friendit didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was for an lg g6 to duplicate netflix onto a tv monitor, i asked best buy if it would work prior to purchasing it. they confirmed it would, got it home and it didnt work. come to find out lg stopped supporting it
No, I would not recommend this to a friendAfter less than a month it breaks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this less than 3 weeks ago and it worked great at the start. I didn’t mangle the hardware in anyway but, I woke up this morning and it didn’t work. $40 wasted
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Catty!
Thank you so much for writing a review about our Adapter. We know how disheartening is when a new product stops working all of a sudden. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Terrible, but one of the only options...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great condition, left on my desk 5/7 days of the week, stopped working in less than a month. Got a new one, cause best buy didn't have any other brand... we shall see how this one holds up.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Cody, I am sorry to read that you had this experience with this adapter. I believe that you should not have any issues with your new unit, however, remember that we are always here for you, and you can contact us at 877-467-4289 in case you have any question. Viri E. Insignia Support.
USB-C to hdmi adaptor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great when it wants to. But I spend a ton of time trying to get it to work.
No, I would not recommend this to a friendNot worth the hassle.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried everything. Could not get it to work and of course I'm past the date when I can return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the multiport adapter. I am sorry to read that you are having issues making the first time set up. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed connector for my apple SuperDrive . Was recommended by store clerk. However when I got home and connected to my Mac book, it didn't work. Returned and got the apple adaptor which worked great.
No, I would not recommend this to a friendTerrible. Absolutely terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my MacBook Pro. It constantly fails and causes my system to boot. Only one USB port on it was functional. Absolute waste of time and money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kane,
Thank you so much for providing us with your review on this adapter, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia at 877-467-4289 so that you can receive the proper help you need.
Brian C. -Insignia Support
HDMI out to NEC 1080 projector does not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got to run it in the field. Did not connect to a NEC 1080 laser Projector. Bought another device that did. Will trash the Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support