Customer Ratings & Reviews
- Model:
- NS-PU378CHM
- SKU:
- 5577934
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the USB-C to 4K HDMI Multiport Adapter's ability to connect to HDMI displays, its broad compatibility with various devices, and its ease of use. Many appreciate the adapter's price and power delivery capabilities, while also noting its generally good performance. Although some users experienced connection issues, the positive feedback on features like portability and the availability of multiple ports outweighs these concerns. The adapter is frequently praised for its convenient size and functionality.
This summary was generated by AI based on customer reviews.
Didn’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The DP port Didn’t work out of the box. Returned it. Think it was just a fluke.
No, I would not recommend this to a friendDoesn't charge while using hdmi at same time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not strong enough to charge me galaxy s8 plus while using hdmi connected to mini projector.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
Thank you for taking the time to share your review. The Adapter is designed to work as advertised and I would like to provide you with options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly review your case.
Alexander G. - Insignia Support
Phone wasn't recognized
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this adapter due to my Samsung Galaxy 10 connection would intermittently be recognized.
No, I would not recommend this to a friendUnreliable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it less than five times over the course of a year...it just stopped working.
No, I would not recommend this to a friendCan’t display 4K @ 60hz
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t even support 4K at 60hz. I’ll stick with other brands, that offer more for less money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our USB-C to HDMI Adapter, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
Not an Apple product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to use with my new MacBook Pro and my SuperDrive. It will not power the SuperDrive. Returned and ordered the Apple version.
No, I would not recommend this to a friendDo not buy it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within around two months, its got damage. So, I have to buy a better one.
No, I would not recommend this to a friendIt doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn’t work with my phone. I cannot get anything to play on my tv using this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I appreciate the time you have taken to leave a quick review of the USB-C to 4K HDMI Multiport. I am sorry to read that you are unable to use the unit to be viewed in your TV. Please contact us to be able to check further to your specific situation.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work. its not detected on my brand new windows 11 hp laptop
No, I would not recommend this to a friendBad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product never work, does not send the video to tv and therefore does not fulfill its function
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to write your review about our HDMI adapter! We understand how disheartening is when a product does not work as you expected. We would like to invite you to contact our team so we can get this resolved for you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Don’t connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I purchased it for don’t connect. At that point I was sucked with it. Money wasted.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about the situation you are experiencing with your HDMI adapter. I know his frustrating it is when we are unable to use our devices as we wish, so I will like to suggest to get in touch with us at the link below so we can check why this issue is occurring and get your adapter working.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased for watching tv but no way to charge while on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pedro,
Thanks for taking the time to leave a comment. We are sorry to read you had this bad experience with your Multiport adapter. We would like to try to help you with this issue, feel free to contact us at any time you want.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Huge disappointment and a waste of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this. The iPhones don’t support this devise so it was a waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Panda.
I want to take a moment to appreciate the time you took to share this review with us. It is important, however, to consider that this Adapter is designed to be used with most USB Type C compatible devices. For iPhones an adapter with the Lightning connection is required. In this case, you can take advantage of the 15 day return period that Best Buy grants you and exchange the product for one that is compatible with your devices.
Cesar G. - Insignia Support
Not so good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work at all for the tablet I was trying to display on TV had to send back
I would recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was the second one I bought the first worked fine this did not so I returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I understand that you expected to enjoy a second adapter as much as the first one and we hope that you can soon give us one more chance to show to you the amazing products that we have available. We remain at your service,
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Mac Sierra 10.12.4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work with the newest OSX Sierr 10.12.4 only earlier versions and no there's firmware update?
No, I would not recommend this to a friendMoto z force doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charging only works sometimes HDMI does not work with Moto z. The USB reader does work. Still returned item.
No, I would not recommend this to a friendDid not work to hook up my iPad to the TV.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Did not work to hook up my iPad to the TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Bruce.
I apologize about your experience with your USB-C to 4K HDMI Multiport Adapter. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
One port doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed great, but one port does not work. Kind of defeats its purpose.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Sarita,
Thank you for taking the time to review our multiport adapter. I am sorry to read one of the ports is not working, please let us help you with this, we know this is important to you. Follow the link below and we will gladly help you to check what could the problem be and what can be done.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased a new unit but was given an open box product that does not work!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Multiport Adapter! We understand that a new product is an exciting purchase to just be ruined by a malfunction. Please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us