Customer Ratings & Reviews
- Model:
- NS-PU378CHM
- |
- SKU:
- 5577934
Customer reviews
Rating 4.4 out of 5 stars with 2441 reviews
(2,441 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the USB-C to 4K HDMI Multiport Adapter's ability to connect to HDMI displays, its broad compatibility with various devices, and its ease of use. Many appreciate the adapter's price and power delivery capabilities, while also noting its generally good performance. Although some users experienced connection issues, the positive feedback on features like portability and the availability of multiple ports outweighs these concerns. The adapter is frequently praised for its convenient size and functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
It's no worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item, no use of it it's stopped working after one month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Suman.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Multiport Adapter since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
I wish I could give less stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking it would transfer audio too but it did not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Eliza.
I definitely understand that this situation you had with your USB-C to 4K HDMI Multiport Adapter can be frustrating. Nevertheless, I would like to correctly troubleshoot your product since these connections can be tricky at times. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
yeah it might work for Windows....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.but i got this specifically for my MAC 2017 w Catalina. did not work. booooooo
No, I would not recommend this to a friendRated 1 out of 5 stars
The USB port doesn't read well and HDMI port also
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB port doesn't read very often and sometimes the HDMI port also has trouble connecting..
No, I would not recommend this to a friendRated 1 out of 5 stars
HDMI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work for two monitors It’s not strong for both.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device did not work for my android phone the phone would not charge
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Charles.
I am truly sorry to read about your experience with your Power Adapter. I want you to know that this should be working properly and I would like to provide you with alternatives. Please reach us at https://www.insigniaproducts.com/contact-us so we can better assist you with it.
Alexander G. - Insignia Support
Rated 1 out of 5 stars
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fails to provide power to laptop while also providing data to a connected USB device.
No, I would not recommend this to a friendRated 1 out of 5 stars
First one was broken An returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the first one as it did not work. Second one worked for a few times now it's not working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for taking the time to review this SuperSpeed USB Type-C to HDMI Multiport Adapter, I'm sorry to hear that the adapter has had some issues, however, I would like to suggest you to contact us at https://www.insigniaproducts.com/contact-us so one of our agents can take care of this matter and better assist you. Sincerely, Louie L. Insignia Products.
Rated 1 out of 5 stars
Insignia USB adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I used this for 2 weeks and the adapter plug bent and is unusable. Very flimsy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this doesn’t work like the apple version... don’t waste your moneys
I would recommend this to a friendRated 1 out of 5 stars
Does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried 2 of these, neither of them worked. Tried to troubleshoot and nothing worked...
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although this product was in the Apple accessory section it did not work with my MACPro.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item didn’t work for my tv. If you’re using it for Showbox. Doesn’t work
No, I would not recommend this to a friendRated 1 out of 5 stars
I am returning it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with my new Apple MacBook and stand alone monitor. The Apple version does work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wrong connector for my Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to return for a refund . Covid 19 prevents me from this
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, didn't work after GeekSquad said it would. JUNK
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We truly appreciate the time you took to send us your review about our Adapter not working. I know how disappointing it is when our products do not live up to our expectations, so I will like to recommend to get in touch with us at the contact link below so we can get your adapter working for you.
Itzel I. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 weeks and stopped working after that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, deepu.
I apologize for the experience that you had with this Multiport Adapter. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
- Pros mentioned:Hdmi, Power delivery
Rated 5 out of 5 stars
Works as described for my 2016 MacBook Pro 13in.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this adapter has worked great and I've been using it almost every single day for over a month. I have not experienced any of the issues regarding connecting a monitor that other reviewers have experienced like having to turn off my MacBook before inserting the cable or needing to insert a HDMI cable into the adapter first before plugging it in to the usb-c port, etc. I'm connecting mine to an older Acer X223W using a DVI to HDMI cable. The power pass through charging function works fine for me even though I more often will just utilize the 2nd usb-c port to charge the MacBook directly. I tried using this adapter on a Dell Latitude 5179 tablet. The HDMI function does not work and I tried a few different ways to see if it ever would. This tablet does have a micro-HDMI port that works fine. Video out through the usb-c port works fine when connected via the Dell tablet dock. So I'm not sure why it won't work with this adapter. Anyway, the pass through charging works fine for this tablet as well as the regular USB port (I've used thumb drives and a portable LG DVD drive). Just figured I'd toss in this experience. I'm not going to knock off a star for that as I purchased it specifically for use with my 2016 MacBook Pro 13in. And again, for me so far, this has worked flawlessly.
I would recommend this to a friend Rated 1 out of 5 stars
HDMI port didnt work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI port didn't work so we need to return the item.
No, I would not recommend this to a friendRated 1 out of 5 stars
Product needs more work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work after a few days so I had to return it.
No, I would not recommend this to a friend








