Customer Ratings & Reviews
- Model:
- NS-PA5C2HMS23
- SKU:
- 6521721
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the USB-C to Dual 4K HDMI Adapter's ease of use, HDMI connectivity, compatibility, and quality. Many appreciate its simple setup and high-quality feel, as well as its ability to work with various devices. Some customers have reported issues with display extension, while others have noted no overheating during extended use. The adapter's compact size and support for dual monitors are also appreciated features.
This summary was generated by AI based on customer reviews.
Faulty Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Faulty Product. I use it to connect 2 screens to my dell computer, but it does not work properly. My screens get disconnected from time to time (alternating), and it is so frequent that interrupts my workflow. There are small flickering lights on the monitors. At first I thought the problem was on my hdmi cables, but I have no issues when I connect them directly to my laptop. Also the hdmi cables are new. So, I exchanged it for a new one, but I'm facing the same exact problems with the new adapter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our USB-C to Dual 4K HDMI Adapter! We understand that you are having issues using the adapter. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia HDMI Adapter Does Its Job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, I wish it was a little longer. However, it gets the job done.
I would recommend this to a friendJunk Brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brand is junk. It only works if you have a Windows OS. If you run anything else, you are out of luck. Why Best Buy would make this their only shelf option I don't know, but I wasted 60 bucks on something that is useless to me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the Insignia USB-C to Dual 4K HDMI Adapter didn't meet your expectations. It's frustrating when a product is limited to only working with a specific operating system, and it's even more disappointing when that OS is not compatible with your device. I understand that you wasted $60 on an adapter that doesn't serve its purpose for you. We apologize for the inconvenience and appreciate your feedback. At Best Buy, we strive to offer products that are compatible with a wide range of devices and operating systems. Unfortunately, it seems we fell short in this case. We'll take your feedback into consideration to improve our product offerings and ensure that our customers have a better experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-usb-c-to-dual-4k-hdmi-adapter-gray/6521721.p?skuId=6521721