Customers find value in the USB-C to Dual 4K HDMI Adapter's ease of use, HDMI connectivity, compatibility, and quality. Many appreciate its simple setup and high-quality feel, as well as its ability to work with various devices. Some customers have reported issues with display extension, while others have noted no overheating during extended use. The adapter's compact size and support for dual monitors are also appreciated features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 174 reviews
Rated 3 out of 5 stars
Good but wont work for me.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately I was trying to use this to tie 2 desktop monitors to my laptop, but my laptop wont work with that configuration,
I would recommend this to a friend
Rated 3 out of 5 stars
Made it work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am sure it is a great product, but it did not work well with trying to put two monitors on it. Was not the right item for me.
I would recommend this to a friend
Rated 1 out of 5 stars
Did not work at all!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This did not work at all. Plugged in my monitors and my laptop and nothing happened.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Eh
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not my favorite. However, I was in a rush. I feel Best Buy should consider more productions.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Returned it.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't do what I needed. Just mirrored on both external screens (calls to Apple tech support couldn't solve anything). Ended up returning it. Maybe others will have better luck.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi davidxbox,
Thank you for taking time to write a review our Insignia™ - USB-C to Dual 4K HDMI Adapter - Gray. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Falsely advertised as the front of box says plug and play which means you don't need extra requirements. It does specify on the back of the box that you do not need drivers installed. So when I hooked up my MAC BOOK PRO all it does is mirror. It does not extend.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello LouisR, thank you for sharing your feedback on the Insignia™ USB-C to Dual 4K HDMI Adapter. We're sorry to hear that the product didn't meet your expectations and caused frustration with its functionality.
Your comments are important to us, and we take them seriously. We apologize for any inconvenience this has caused and appreciate you bringing this to our attention. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team. Emman | Insignia Products
Rated 3 out of 5 stars
Dual Monitor output
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as designed perfectly. I would buy it again if needed.
I would recommend this to a friend
Rated 2 out of 5 stars
Only shows One Monitor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure what’s going on but when I try to connect 1 monitor it works, second I connect another it does nothing
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Acceptable
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I use both the HDMIs the screens start flickering. Works well with just one but, that is not the purpose of a dual HDMI dongle.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello RohintonS, Thank you for taking the time to leave a review of our Insignia™ - USB-C to Dual 4K HDMI Adapter. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT. Insignia Support Molina https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Wrong item
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Customer representative recommended the wrong item
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Does Not Work With Macbook Air M3
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This reviewer received promo considerations or sweepstakes entry for writing a review.
FAQ states that it will extend to 2 monitors, however it only has mirroring capabilities. You can't have 2 screens with unique content on both.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback. We apologize for any confusion caused by the product description. The Insignia USB to Dual HDMI Adapter is designed to either mirror or extend your computer's display to two HDMI-enabled monitors. If you are experiencing issues with extending the display, please ensure that your setup meets the necessary requirements and that the drivers are correctly installed.
- Carl | Insignia Products
Rated 2 out of 5 stars
Poor quality!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not so good. Working fine for several days. Once i disconnect and connect again don't work!
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello Hard, We are very sorry to read that the adapter does not work anymore. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible. Chelsea Insignia Support Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Did not work for what I needed
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was trying to extend Macbook Air to dual screens and I was told in store that this would work but would only display one screen and detect the other.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Bobbyb,
Thank you for writing a review about our Insignia™ - USB-C to Dual 4K HDMI Adapter.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support Marites www.insigniaproduct.com
Rated 1 out of 5 stars
Bad really bad
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
2 weeks working than never wors well. Not recomended
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your feedback on the Insignia™ USB-C to Dual 4K HDMI Adapter - Gray. We apologize for any inconvenience you’ve experienced. Our team is committed to improving our products, and we appreciate your input. If you have any further questions or need assistance, feel free to reach out -Paul | Insignia Support https://www.bestbuy.com/site/insignia-usb-c-to-dual-4k-hdmi-adapter-gray/6521721.p?skuId=6521721
Pros mentioned:
Hdmi
Rated 4 out of 5 stars
Compact Productivity Enhancer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Insignia USB-C to Dual 4K HDMI Adapter
This device, which costs only $59.99 list price, allows a computer with a USB-C video capable port to drive two computer monitors connected via a HDMI cable at the computer side. The computer USB-C needs to have DP-ALT mode to make this work (check your computer specifications to ascertain if yours is ready). This means it outputs a video signal and will work with this adapter.
Note: Insignia is the Best Buy store brand and includes many products of value available to customers in store and on their web site.
The 2 monitors can be in mirror or extend mode. By all accounts, an HDMi HD TV could also be connected to one of the HDMI ports; I did not try that. The two monitor outputs will support up to 4K resolution up to 60 Hz timing. The attached USB-C cable is approximately 5 inches long, is braided and seems durable and has a substantial heft with a hefty USB-C at the end.
Per the package specs, no driver is needed with Windows computers, MacOS Macbooks, ChromeOS Chromebooks as well as iPadOS tablets since they work as Plug and Play. I did not test it with any tablets.
When I tried it with a Dell AMD Ryzen laptop, a Gigabyte gaming laptop with Intel Core I7, and a MSI gaming laptop with an AMD Ryzen the adapter worked as touted.
I had no need to install any drivers. All 3 laptops are running Windows 11 and the 2 monitors I connected via HDMI both worked clearly and with no video shakiness or artifacts.
I used Extend mode for all three laptops so that I could open Word, Edge browser, Twitter, Facebook, and other utility programs among both screens. I have a 24” Lenovo and a 23” Acer, both are LED monitors and both were able to achieve their 1920 x 1200 and 1920 x 1080 resolutions respectively for the Lenovo and the Acer.
This Insignia USB-C to HDMI X2 output adapter worked fine for me and I recommend it to others.
I would recommend this to a friend
Pros mentioned:
Compatibility, Quality
Rated 5 out of 5 stars
Great dual HDMI display USB-C Adapter (with 4K)!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After a few years of working from home, we were finally told to start heading into the office a couple of days a week. The only problem with that we no longer have assigned desks (every desk is considered a shared workspace), so we have to bring all our accessories with us. Not wanting to keep the bigger USB-C dock that I used to leave at my desk in my laptop backpack, I was looking for something more compact and as light as possible that supported multiple monitors via HDMI (the other smaller portable ones I have only have single HDMI and my built-in HDMI port on my work laptop stopped working a year or so ago). The new Insignia USB-C to Dual 4K HDMI Adapter seemed like it would be a great option!
The design is quite nice and simple. The casing is either lightweight metal/aluminum or metallic-like plastic with a slight matte finish. It has tapered edges to reduce bulkiness while still being sturdy to support the dual HDMI ports, with the thickest part in the middle being a little less than 0.5". The 5" braided cable is just long enough.
And what is does quite well is what its main job is: connecting your device to two displays. I tried it out on my personal laptop with Windows 11, my work laptop with Windows 11, and my Samsung S23 Ultra Android phone (and although I didn't it with them yet, it should work just fine with most Android tablets and Chromebooks). It worked well with in dual extended mode with a Quad HD (2560 x 1440) and a Full HD monitor. It also worked just as well with a 4K TV. Connecting my phone to the adapter and monitor started the Samsung DEX mode, and it handles running a few apps and games great! And no matter which device I tried it on, it didn't require installing any special drivers.
If you travel a lot, or just need a multiple display setup, then this adapter should be considered!
I would recommend this to a friend
Rated 1 out of 5 stars
Didn’t work
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this open box doesn’t work, need to return.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Customer,
Thanks for taking the time and effort to leave a review about our Insignia™ - USB-C to Dual 4K HDMI Adapter (NS-PA5C2HMS23). I’m sorry the product doesn’t work as you’d expected. I know it can be dissatisfying. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support https://www.bestbuy.com/insignia
Pros mentioned:
Hdmi, Quality
Rated 5 out of 5 stars
Easy to recommend. Premium build, light and good.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a fairly good looking, solid device that does what it says it will do.
For those machines that have just USBC, you’ll need a dongle to convert to other ports. This one splits your compatible USBC to two HDMI ports that support two displays at 4K at 60hz. I tried to connect just one 120Hz display to the adapter at 4K and a 1080P 144Hz screen. The 4K device worked at 60Hz which was slightly disappointing to me. The 1080P screen worked at 144Hz, so your milage will vary as to what maximum refresh rate you’ll get.
The fit and finish of the device is pretty good and definitely is premium build. You won’t feel like it will break in your bag. It’s not a fragile dongle. One of the things that angers me about other dongles is the short distance between ports and the short cable length of the dongle. Fortunately, the Insignia is none of those things and gives you plenty of space (but not too much space).
There’s no driver required with modern systems and correct hardware, so that’s a plus. If you have a machine that supports an additional two monitors over your USBC, then you will be plug-and-play.
This is an easy one for me to recommend to anyone that needs the functionality. It’s a good price too!
I would recommend this to a friend
Pros mentioned:
Hdmi, Quality
Rated 5 out of 5 stars
Works as Described to Provide Additional Displays
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Insignia™ - USB-C to Dual 4K HDMI Adapter is a simple usb-c to HDMI adapter that allows you to connect up to two, 4K, 60Hz displays. This allows devices that do not have HDMI ports to output to a monitor or TV. The adapter works with various operating systems including Windows, MacOS, IPad OS, Chrome and Android OS. The adapter is plug and play and has a has a short braided cable that connects to the outpput device.
I tested the adapter with my Asus ROG Ally, my IPad Pro, and a recent model Asus ROG laptop. Display devices included a 4K Samsung TV, a 2K Lenovo monitor, and an HP 1080P monitor. In all cases, the devices displayed an appropriate clear image. The 4K Samsung TV image was particularly clear and colorful. The ROG Ally and IPad images were also excellent but I would recommend using a docking station with power since both of these devices only have one usb-c port and the battery would drain quickly without external power.
I would highly recommend the Insignia™ - USB-C to Dual 4K HDMI Adapter to anyone wanting to add external display capability to a device that does not have an HDMI port or to add extra output displays in general.
I would recommend this to a friend
Pros mentioned:
Connectivity, Quality
Rated 5 out of 5 stars
Good Option For Dual HDMI Ports Over USB-C
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Insignia USB-C to dual HDMI adapter will get you connected to two HDMI monitors via a single USB-C port. So many laptops are now coming without HDMI ports, so if that is the situation you have and need to get up and running on one or two HDMI monitors, then this is a good option from Insignia. There isn't a lot to cover with an adapter like this except to say that it works. It has a braided cable and a durable metal case. Connecting it to my laptop and getting my HDMI cables connected to it is straight forward and simple. I do wish the cable wasn't braided since that hinders it from as flexible as it could be if the cable wasn't braided. The up side is that it will probably last longer and definitely will endure bending over many years of use for those who need to take this on the move. The other thing to note is that it supports 60Hz, so if you are gaming, then keep that in mind.
This works well and is a good option if you are no HDMI ports on your laptop. I was able to get my 28" and 49" monitors connected without a problem. If you need dual HDMI ports and only have USB-C available, then this is a good option for you.