Customer Ratings & Reviews
- Model:
- NS-PA3CSDW
- SKU:
- 6539985
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the USB-C-to-SD/microSD Dual-Slot Card Reader's ease of use and compatibility with various devices, including computers and phones. Many appreciate its compact size and high-quality construction. While some users experienced challenges with SD card compatibility depending on device and case usage, the overall feedback highlights the product's practicality and convenience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Works as intended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using the adapter for two weeks and so far no problems.
I would recommend this to a friend Cheaper than apple, does the same thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than apple beans value wise. Worked very well.
I would recommend this to a friendWorks most of the time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works with my Mac and external monitor but sometimes the signal is lost. I don’t know if it’s capability with the Mac or the fact that I’m a beta tester for new software releases.
I would recommend this to a friendCard reader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had a chance to use it yet but I’m sure it will be fine.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Plop, for your review of our Insignia™ USB-C-to-SD/microSD Dual-Slot Card Reader in White! We appreciate your confidence in our product and hope it meets your expectations when you get a chance to use it.
If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not compatible with any of my devices. The blue light would come on to indicate it was on but it did not connect to any devices
No, I would not recommend this to a friendDoesn't work anymore.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months of ownership. Not sure why it isn't working. I've tested on multiple PC's/laptops.
No, I would not recommend this to a friendUnreliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device failed to properly process SD cards after only a few uses, incorrectly treating entire cards or certain files as write protrected.
No, I would not recommend this to a friendbad card reader
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work, had to return to Best Buy for a refund.
No, I would not recommend this to a friendCard reader
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Write speed wasn’t fast enough for what I needed. Found a different brand that worked a lot better for me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We apologize that the write speed did not meet your needs. We understand how important it is to have a product that performs efficiently for your specific requirements. Your feedback is valuable, and we will use it to improve our offerings. We appreciate your patience and hope to better serve you in the future.
Keith | Insignia Support
Card reader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit older flash cards had to return it...
I would recommend this to a friendSpend for real Apple reader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this was an easier less costly solution for a card reader, but the plug didn't fit snugly in either my iMac or my MacBook . . . better to spend more & get a real Apple add-on device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for any inconvenience you experienced with our card reader. Our aim is to provide convenient and reliable solutions for our customers, and we regret that the plug did not fit snugly into your iMac or MacBook as expected. Your feedback is invaluable, and we will certainly take it into consideration as we strive to improve our products and ensure they meet the high standards our customers deserve. While we understand your frustration, we hope you'll give us another chance in the future to provide you with a better experience. If there's anything else we can assist you with, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-usb-c-to-sd-microsd-dual-slot-card-reader-white/6539985.p?skuId=6539985
Only worked for a few uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop working after three uses. It is not my hard drive or xd card either because they work with other cables. I did communicate with the company and they are supposed to honor the year warranty but I have only sent it off and I don’t know if they will replace but I am hopefully. If they replace it I would give a higher rating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that you've been experiencing issues with the cable. It's frustrating when something stops working unexpectedly. It's great that you've reached out to the company about the warranty. Hopefully, they'll honor it and get the issue resolved for you. If they do replace it and you find it works well afterward, it would be wonderful if you could update your rating. Thank you for bringing this to our attention. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-usb-c-to-sd-microsd-dual-slot-card-reader-white/6539985.p?skuId=6539985
Would not stay connected to SD card
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept disconnecting the SD card(s) while in the process of importing the images onto my computer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you experienced with the SD card disconnecting during the image import process. We understand how frustrating this must have been, especially when trying to transfer important photos. Ensuring a seamless and reliable transfer process is essential to us, and we apologize for any inconvenience caused.
There could be several reasons why the SD card may disconnect during the import process, including compatibility issues or a faulty connection. We recommend checking the SD card and the card reader for any signs of damage or debris that may be affecting the connection. Additionally, make sure that your computer's drivers and software are up to date, as this can also impact the transfer process.
If the issue persists, please don't hesitate to reach out to our customer service team for further assistance. We're here to help troubleshoot the problem and find a solution that works for you. Thank you for bringing this matter to our attention, and we apologize for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-usb-c-to-sd-microsd-dual-slot-card-reader-white/6539985.p?skuId=6539985
Did not work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my devices. I ended up having o return it. I have apple devices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JamesiaS, for sharing your experience. We regret to hear that the Insignia™ USB-C-to-SD/microSD Dual-Slot Card Reader did not work with your Apple devices, leading to a return. Your feedback is important, and we appreciate you taking the time to let us know. If you ever need assistance, we are here to help.Tine | Insignia Support
junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One use and it quit working. My photos app worked fine till i tried to use this now I cant access my photos.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm so sorry to hear that your Insignia USB-C-to-SD/microSD Dual-Slot Card Reader stopped working after just one use. It's frustrating when a product doesn't meet our expectations, especially when it comes to accessing important files like photos. I understand how disappointing it must be to lose access to your memories. I want to make things right and help you resolve this issue as soon as possible. Can you please provide more details about the error message or symptoms you're experiencing? Additionally, have you tried troubleshooting or resetting the device? We'll do our best to get your photos back and provide a replacement or refund if necessary. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-usb-c-to-sd-microsd-dual-slot-card-reader-white/6539985.p?skuId=6539985
Cost!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, we were not happy because of the cost! It is made in China and we bought exactly same device from SHEIN for only 2.5 dollars instead of $30 at Best Buy!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the frustration and disappointment you experienced with the Insignia USB-C-to-SD/microSD dual-slot card reader. It's understandable that you were unhappy with the price, especially when you found a similar product from SHEIN for a significantly lower cost of $2.50. We understand that our product was priced at $30 at Best Buy, which is a substantial difference. We appreciate your feedback and will take it into consideration for future pricing decisions. As a brand, we strive to provide value to our customers, and it's clear that we fell short in this case. Thank you for sharing your experience, and I'll make sure to pass on your feedback to our team. https://www.bestbuy.com/site/insignia-usb-c-to-sd-microsd-dual-slot-card-reader-white/6539985.p?skuId=6539985
trail cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not work. Took back to store and they agreed and exchanged it for a different item that did work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia USB-C-to-SD/microSD Dual-Slot Card Reader. We're glad to hear that the store staff was able to assist you with an exchange for a different item that met your needs. We appreciate your feedback and will take it into consideration as we continue to improve our products and customer service. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-usb-c-to-sd-microsd-dual-slot-card-reader-white/6539985.p?skuId=6539985
Quick and Easy to Use!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This memory card reader is awesome! It plugs into my Mac and iPhone (USB-C) and uploads directly. For the phone, I just went into photos and chose import. It imports instantly and allows you to choose photos to delete/clear from the card, if you’d like to save space.
I would recommend this to a friend- Pros mentioned:Speed
Best purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes transferring photos from my camera to my iPad with ease. Not to worry about long download times with wireless transfer.
I would recommend this to a friend Great for its price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it because my old SD card reader kept failing. This one has been very solid.
I would recommend this to a friend