Customer Ratings & Reviews
- Model:
- NS-SP1X7
- |
- SKU:
- 5529012
Customer reviews
Rating 3.7 out of 5 stars with 2328 reviews
(2,328 customer reviews)Rating by feature
- Value3.2
Rating 3.2 out of 5 stars
- Quality3.3
Rating 3.3 out of 5 stars
- Ease of Use3.2
Rating 3.2 out of 5 stars
Customers are saying
Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return mine as I tried numerous times to connect it to my Wi-Fi network with no success. I call support and they suggested I return the product for an exchange
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to keep reinstalling with the app. It did not work all the time. Only used a handful of times before tossing. Not worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These "smart plugs" are stupid. They are very unreliable and fall off the network more than they are connected. I returned these and purchased Geenie products.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worked till it didn't
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The downfall of all internet of things technology is when the company supporting them decides they don't want to support them anymore.
No, I would not recommend this to a friendRated 1 out of 5 stars
No more support
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do not work anymore. They stopped supporting the app. In fact they emailed me and gave a partial refund on the two I had.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fail!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was impossible! Even with price reduction... just not worth it. I should've gone with the other brands even if more expensive!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Able to Get It to Connect with My Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I checked online for other reviews of this product, I found that others had exactly the same issue. I returned this product to the store for a refund.
No, I would not recommend this to a friend- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Smart Gadget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and easy set up as use, I would recommend..
I would recommend this to a friend Rated 1 out of 5 stars
Okay if using within 10-15 feet from Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Poor Internet Connectivity, It's OKay if using within 10-15 feet from Router. Would not recommend it.
No, I would not recommend this to a friendRated 1 out of 5 stars
software is junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the program controlling it is a pain, ones its set it works ok i have had to return a few within warranty period
No, I would not recommend this to a friendRated 1 out of 5 stars
Didnt work, waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of software did not work because web site not available. Wasted a bunch ofvtime Returned it and bought WEMO which worked perfectly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Instructions inadequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inadequate instructions for installation. Computer screen, per instructions not the same. Never able to get device to work. Returned to Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Total waste of time. Plug never worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried so hard to make this work. The setup looked straightforward but the app I was told had problems. We ended up returning to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.get the wemo, ap and plug is worthless, does not work correctly, have the extended warranty and going back next time in town, try get the wemo
No, I would not recommend this to a friendRated 1 out of 5 stars
disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for 3 days... and that was it. will no longer connect to network. cant reset it. can no longer get it to do anything.
No, I would not recommend this to a friendRated 3 out of 5 stars
Convenient plug to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this plug I quickly realized that I did not need it. I finally decided to use it to control xmas lighting and it works well.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worked great for about a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drops off line constantly. Other devices outlet devices on my network never have an issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this hoping I could turn done of my things into a smart item. But this would not connect so had to return it. I was not happy
No, I would not recommend this to a friendRated 4 out of 5 stars
Pretty cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still haven't found a use for it but It will be good in my house
I would recommend this to a friendRated 1 out of 5 stars
Would Connect to WIFI Network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plug would not connect to my WIFI network, so I returned it. I tried it in multiple rooms. I guess it was a defective unit.
No, I would not recommend this to a friend