Customer Ratings & Reviews
- Model:
- NS-SP1X7
- |
- SKU:
- 5529012
Customer reviews
Rating 3.7 out of 5 stars with 2328 reviews
(2,328 customer reviews)Rating by feature
- Value3.2
Rating 3.2 out of 5 stars
- Quality3.3
Rating 3.3 out of 5 stars
- Ease of Use3.2
Rating 3.2 out of 5 stars
Customers are saying
Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not a good smart plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried both of them for a few weeks, but they sometimes worked and sometimes didn't! So disappointed and returned them!
No, I would not recommend this to a friendRated 1 out of 5 stars
does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this does not work. it won't connect to wifi. the app sucks. i tried a neighbors wifi too. i tried multiple outlets.
No, I would not recommend this to a friendRated 1 out of 5 stars
Really
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was trash from the get go. It's a good idea but poorly executed. Should be no stars.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to connect to my WiFi. Got all the way to connected to WiFi but could not close the app to finish set up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Can not do it alone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to be able to set this up alone but it is beyond me. If it works when my son comes over, I can update my review.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product they couldn’t make it work from their
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time selling that product with your private label name obviously I return them because they did not work
No, I would not recommend this to a friendRated 1 out of 5 stars
CANNOT GET DEVICE TO SYNC WITH ALEXIA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CANNOT GET DEVICE TO SYNC WITH ALEXIA. IF SOMEONE IS WILLING TO CALL ME AND EXPLAIN HOW I WOULD BE MOST APPRECIATIVE.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get item to pair with cell phone or Alexa. Have tried the help examples as well. It simply does not pair.
No, I would not recommend this to a friendRated 1 out of 5 stars
it tends to disconect often from network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.disconnects almost every day from network, have to do a soft reset every time
No, I would not recommend this to a friendRated 1 out of 5 stars
Great Price....Doesn't work with Echo Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit was able to find and connect to my router. However, Echo Plus was unable to find and connect with the unit.
No, I would not recommend this to a friendRated 1 out of 5 stars
unit bricked after power outage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of two units no longer worked after electrical power failures. Fried. Trying to unload unopened second unit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never got it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent over an hour trying to set it up with no luck. Interface for configuration was very poor. Ended up returning.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia customer support was good but we were unable to resolve the issue of connecting the plug to my network.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can, avoid at all costs. It may be cheaper to start with but in the long run, you get what you pay for.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use never connected to the wifi Returned and purchased ihome At Fred Meyer's great product and user friendly
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality and app failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this smart plug. Tried it on two different wifi routers and couldnt get it to work
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t find my wireless even though it’s right next to it. Went with Casa by Tp-link in the end.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it to finish setup keep getting stuck at adding to home after a week I returned it to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug failed to connect to home internet despite multiple attempts, resetting device, customer service support.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bought two and both didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am computer saavy and trying over two hours of ways for both to connect to my router was a waste of my time.
No, I would not recommend this to a friend