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Customer Ratings & Reviews

Model:
NS-SP1X7
SKU:
5529012
Your price for this item is $24.99

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,328 reviews
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works sometimes, i wouldn't waste my money. Can easily find a cheaper and more useful wifi plug

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t seem to be compatible with Alexia. I was disappointed with this purchase and will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s took me more than 30mins to get it to work and it takes 1-2mins before it turn an appliance off or on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product, doesn’t work with new iPhone ios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent hours on the phone, it’s been weeks and they have not updated software to coordinate with new iOS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to get this to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Insignia and was still unable to get it to work. They recommended that I return it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not connect to my WIFI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to get this connected to my wifi, even after spending an hour on the phone with Insignia

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to return this to bestbuy asap. Save yourself the hassle and dont bother with this unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    couldn't get product to work with alexa echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed in the product. Tried it many times but culdn't get it to work with the alexa echo

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy another brand that works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup works on iPhone6 but not on iPad. Won’t work with Alexa app. Inferior to other smart plugs!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying to install the device but it does not let me do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be the worst product ever. Wasn't even able to get it to sync to the outdated terrible ap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never could connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this to connect to the app. The app was frustrating enough to find and download.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work well with iPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience with this item. Did not work well with iPhone. Had to keep re-entering information

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    app was not able to connect to device. Product build quality seemed good. Hope it had worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just couldn't get the device to work so i took it back and got a similar device (WEMO) that worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Replaced with a Wemo. What else can I say.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of them, both stopped working in about 2 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked .. precious money spent wrong . Don’t waste your time as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working with my google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this use to work with my google home device but after some update it doesn't work anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used it for about almost 8 months and stopped working. Not recommended

    No, I would not recommend this to a friend