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Customer Ratings & Reviews

Model:
NS-SP1X7
SKU:
5529012
Your price for this item is $24.99

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,328 reviews
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible plug Bought two and both are useless Don’t waste your money on it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible to Amazon Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the Best Buy website said it was compatible to Alexa....but it's not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t get to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this product at all. Couldn’t get it to operate properly so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working randomly after three weeks. Could not swap for another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad tried and could not get to work and gave up -- unforgetable in computer biz

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device doesn't work as you cannot add an equipment to it. Also cannot register

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have read the prior reviews and read that it doesn’t connect to most WiFi’s.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get it work at all so I took it back to the store to get my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Found out it was discontinued

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out it was discontinued and will no longer be able to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stopped supporting the App to make this work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install, configure and work with WIFI systems. Was a waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item on Black Friday special and it is worth every cent. I am very pleased with the app and the product. As I slowly get more smart products I just worry about connecting everything into one app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this plug to sync with phone I think my phone is to old

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t get it registered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just could never get it registered. Tried for 2 days and took it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to setup and it's not user friendly. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    has some quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has some quirks would not buy again. perhaps a better brand out there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great idea, bad set up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. It was very difficult to set up. I returned it to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this to work for iOS 10 but it's a little problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stops working after 5 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these and both had same problem. They stop working after 4-5 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancelled Support in 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend - Insignia is BestBuy's crapware line

    No, I would not recommend this to a friend