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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,328 reviews
  • Pros mentioned:
    Google home compatible

    Rated 4 out of 5 stars

    Great smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works well with Google home mini . I will probably buy another one or two for my smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that I could use while I was away from home, to turn lights on, and off. Very nice if away on vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was scared to purchase this as the reviews were so low, but I took a chance and I absolutely love it. I never have problems with the app, its so easy and convenient to use. I feel that the reviews on here are unfair due to the amount of people complaining about compatibility with alexa and google home, even though it isn't stated anywhere on the product that it would have been compatible. Thanks Insignia!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Does what it suppose to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No connection problems like other people. I can turn whatever plug into it from anywhere with my phone or Google home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    It Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Convenient to be Able to Shut down the Power of my Sons Computer to get his attention so he will do his Chores!

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to have my alexa turn on my lights and put on a timer. Will be buying more.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works Sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Christmas Tree and it worked great at first. Eventually it would not longer respond with Google Voice and had to re-set it up multiple times to get it to work again for a short period of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup, Google home compatible

    Rated 5 out of 5 stars

    Excellent smart switch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works well with google home. I connected this to my bedroom lamp.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Worked great for Christmas lights on our mantle so no more climbing around our furniture.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Slightly disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug is wonderful when it works, however I had the hardest time trying to get it to connect to the wifi and the app, and once I did it kept disconnecting and I had to start all over again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    It works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this in the home automation section in Best Buy. It's great having a plug you and turn on and off with your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent plug for cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software isnt great as it is slightly difficult to navigate through, otherwise is a good cheap option for a "smart" plug

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Remote control

    Rated 5 out of 5 stars

    Great Smart Home plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Nice to be able to turn a lamp on when coming home after dark.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Does it’s job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it in my shop to turn on appliances before I leave my house, convenient but trouble connecting sometimes

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    uses it's own app but can be linked to Google home or Alexa. Havent been able to get it to work with SmartThings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of them and I love them. I use them specifically for lights on and off in my house. People have complained on here about the app having a hard time keeping up if you're flipping the switch on and off a million times. My best suggestion is, DON'T FLIP THE SWITCH OVER AND OVER. When my Wi-Fi goes out I have to reset them every once in a while but other than that I have had zero problems. I would suggest them for anybody even my tech crazy brother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Bad Application for Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says. Installation was a breeze since it was just a plug in. The application to use was a giant pain to link. It took me multiple times and multiple devices to get it to sync properly. I tried my Pixel, Note 8, Iphone 6 and finally was must successful on my old phone of a Note 4. Once it was finally linked, the product works great. I have yet to test with Google Home, but through the Insignia Connect app, the lights turns on and off with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Effective and competitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I bought this with not much expectation as its my first smart plug. It supersedes my expectation. Its easy to use and setup. I have been using for sometime. I also have a "branded" one as I got a deal - but both are doing excellent work so why pay more. Have smart plug with smart decision - make brand and money is secondary make choice for effectiveness.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wifi plug is half the costly of others we searched for. Very easy to setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For light load power switch - best value available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using to control holiday lighting - being able to use the Insignia app with scheduling works great.

    I would recommend this to a friend
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