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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,328 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Ease of Voice Commands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more crawling under the Christmas tree to plug and unplug the lights. Now I just ask Google to turn them on and off and works perfect every time. I can even turn them on and off from my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up and good app.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first internet of things item. Needed something for Christmas lights. Very simple to connect to WiFi with the phone app and easy to set up schedules. Usual great Insignia pricing and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug worked well for my purpose, which was to schedule the Christmas tree to turn on and off. I had a little difficulty the first time with iOS, but quickly realized what I was doing wrong.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some minor issue getting it connected, but works great with my google mini once I got it set up. Issue was because the instructions did not mention having to connect it as the wifi network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good, but discontinued item.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the device is a basic control for lights or other daily used items, the operating app was perfectly designed. Unfortunately, this device has been discontinued since the app is no longer supported.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up , but sometimes has latency problems when using Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Inexpensive and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this when we bought the Google Mini. It syncs up effortlessly and really allows us to start making our home into a smart home. Also you can use the app to turn on and off wherever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice plug but discontinued

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not supported anymore and does not work as a WiFi plug. However I can still use it as a regular plug but does not serve any purpose. It used to work long time before though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    get the tp-link instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this insignia smart outlet is cheaper than the equivalent tp-link, but it's not worth the difference. It has weak wifi reception which keeps cutting out, and it has no option for local wifi control - you have to use your bestbuy/insignia account and cloud control. In contrast, the tp-link gets a solid wifi connection, and can be controlled locally, with no remote account.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this smart plug. Reasonably priced, had no problems setting it up, highly pleased with it so far. Wonderful item that can be controlled with your phone or by setting a timer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wifi outlet works as described. It took several tries to connect to wifi and once that happened using the device without having to login every time is a pain. The app won't hold the login info. I would recommend this for a first timer and pilot.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Smart Plug, Smart Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to add a smart plug so Alexa could light up parts of the house for me. Works better then I could have wished for. Easy programing using my tablet and router connection was a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Smart Plug for the Price. It works seamlessly with App & also with Google Assist app or Google Home / Google Home Mini. I also liked scheduled On and Off in Insignia Connect App.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent Product for the Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of the sale price for this smart plug for I love the easiness of setting it up and have plugs all over the house that I can control via phone app or Alexa voice command

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works well once setup is complete. Setup process is tidious as instructions are not well written. Tip for people having 5Ghz network, disconnect/remove auto connect to 5Ghz network from your mobile device during setup.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to turn my electric fence of from where ever i am, app sometimes has a problem when your in a zone switching from wifi to cellular, i just turn off my phone wifi for that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a BB product that is cheaper and works just as well as Branded product and is easy to use. Problem is that every time I go in to buy another one they are always OOS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great when it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two issuse with this is that first I'm unable to setup for the first time useing my Google pixel 2 so I have to use a different phone to set it up then go back to my pixel. And second it won't always show up in my Google home app.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Inexpensive way for a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was always thinking was taking the plunge to smart home. Inexpensive way to start. Easy to setup and manage. Currently items are limited, hope there are more products from Insignia

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other timers but they always have issues. I use this for my salt water fish tank and it's worked wonderfully. I am able to turn the LED lights on or off from wherever I'm at!!

    I would recommend this to a friend
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