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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,328 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    you need this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    control lights and just about anything else with your voice or app on phone. how can you live without this?

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up no problèms as of yet. Like that you can Turin it off with the switch on thé unit itself.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Amazing Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is well worth the money. Easy setup. Also very easy integration with Alexa for voice control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty fun to play around with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a fun product. Kinda difficult to set up, patience is key. Had a lot once I got it going. I can now have Alexa make me a cup of coffee

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    connection issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes offline to many times. App would go from my wi-fi to insignia wi-fi then would not connect to either. Always have to factory reset device. Gets annoying when your plugs won't turn lights on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great automation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & easy to install. Great for lights, especially Christmas lights.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-fi smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet. I am waiting for my mini that I ordered on line and it goes with my Google Home. Then I will set up and up date my review.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and now so nice to simply walk unto a dark room and ask Alexa to turn the lamp on!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product, however has minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switch works as expected, can turn it on or off via wifi. However, disconnects too many time, once or twice a week, and you have to reset it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy set up works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up with Google Home and with the app that is also available. I am happy with this purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems conncecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After following directions - even the troubleshooting guide - I could not get the switch to connect with my network. Brand new router so it wasn't the router. Called tech service and they couldn't figure it out either. Ending up buying TD Link switch and in setting this up I think I figure out the issue...The TD Link switch will only connect to a 2.4 connection. When I tried to connect I received a prompt telling me the connection needed to be password secured. Once I update connection with a password everything worked fine. All this to say, I am guessing this was the issue with the Insignia. Except that there was no documentation to tell us (me or tech svc) that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart plugs are working well. Also I added them to my Alexa app so I now just tell Alexa to turn on items.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great smart plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cheaper price they work well. Would buy these before the higher priced ones any day. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Wi Fi Smart Plug Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Smart Plug to turn our lights on and off for security and it works great. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you're too tired to turn off the systems but you have your phone with you, easy way to turn it off

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my lights to turn on automatically at dusk. Love the fact I can turn on/off my lights from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    NICE SMART PLUG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSIGNIA SMART PLUG WORKS GREAT AND IS EASY TO SET UP WITH MY NEW ALEXA DOT THAT I GOT FOR CHRISTMAS

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful when it's working. Set up was horrible had to constantly reset app and plug to get them to pair within the app. At times it decides it doesnt want to be paired with the app even after a repair and moved to a different outlet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well with alexa. However, compared to the wemo outlet i got from amazon then this only gets 3 stars. My wemo is very fast and the insignia works but isn't as fast. I will keep this item but not repurchase and instead will get a wemo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Lights on lights off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our Alexa and google home. Especially walking in with full hands and can't turn the switch

    I would recommend this to a friend
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