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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,328 reviews
  • Rated 4 out of 5 stars

    Nice Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once your plug connected to WiFi you will not get any problem.but I found some diffulty to connect my Alexa.Now it's working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the app works great. No connection problems. I have already purchased 3.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, But Price Shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, in fact I've bought two. Here's the problem though. If you live in an apartment that provides you wifi, it's going to be a lot more difficult to set up. Other than that, the app can be laggy at times and not connect well.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Works with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Works with Alexa using insignia connect, even though the box doesn’t say it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my cousin and it works great. She uses it to turn on the light from her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turn the light on with my phone when I'm not home to make it appear as if someone is there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little difficult connect to wifi, but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to figure out how to connect to wifi, not great instructions. If somewhat tech savvy, should not be a problem. Works good otherwise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it took a long time for the app to connect to the plug. Also, every time the app updates, I had to reset my programs for timing. Entry level only, I haven't tried turning things on/off remotely outside of the home.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were easy to follow. Once they were programmed we didn’t have to touch them,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took me a minute to get it to work right but, once I got it working it has never given me a bit of problem. Works great with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've connected a closet lamp to this smart plug. I keep a Google Home Mini in there as well. I walk in and say, "Hey Google, Turn on the closet light". And boom it comes right on. 1 out of 100 times it might be slightly delayed. I attribute that to WiFi signal issues. Its buried in that closet away from the WiFi access point.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to download app. No difficulties getting app to synchronize with device.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this device We never come home to a dark house We control our home lighting

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Insignia™ - Wi-Fi Smart Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing trying to connect it to my WiFi but once connected it works as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 initial setup was an issue due to iOS 11 and app changes. They work well provide simple WiFi app control and timer feature.

    I would recommend this to a friend
  • Pros mentioned:
    Google home compatible

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plug, it works great with google home. My sons loves it, he manages lights using Home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got it set up it works great and is awesome ...No more ticking like the mechanical timers and is on my phone so super easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these ones cuz it said it works with alexa, love love love these only down fall is sometimes there's quite a lag from the wifi

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were awesome when they were supported but they aren't anymore

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Has software issues once in a while, but they're supposedly working on it.. Not bad For the price when it's on sale!

    I would recommend this to a friend
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