Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,328 reviews
  • Rated 4 out of 5 stars

    Great for the Christmas tree

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this switch for our I Christmas tree. Easily controlled from the app as well as google Home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the smart plug it’s really convenient and makes life easier. I would recommend getting a replacement plan through Best Buy because they first set I had quit working after a year.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no trouble setting up and using with my existing WiFi router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remove the worry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to not have my device charging longer than it should. Love to not have to worry.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works perfectly with Alexa. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Great smart home device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This outlet was easy to connect and easy to use with Alexa.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Device Works, App not so much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the device is recognized by the app, the device works well. The app is horrible, losing the device and you have to pair it again. The process is so poor and works 1 out of 10 try's.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Great with Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart wall plug works great and is easy to setup with Alexa.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing IFTTT Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well with Google Assistant, and has a push button switch on the outlet itself; however, it is not compatible with IFTTT. I would rate this 5 stars with that option available.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I plug in I can turn on/off with my voice. How cool.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second one...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one we have bought. Still trying to get use to how they work on certain things.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good plug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and works well. It did loose connection once

    I would recommend this to a friend
  • Pros mentioned:
    Google home compatible

    Rated 5 out of 5 stars

    Works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use it. Good product. Works with Google Home

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work really well, especially for the price, well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy install, great app

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took only minutes to setup and soon there will be support for Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    So Easy To Set Up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the easiest set up wi-fi outlet I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Wi-Fi smart plug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug is a great product; works perfectly with Alexa!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of Glitchy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed it but was glitching. Not sure if i just had a bad one or if it needs software update.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Download app and it sets up without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great smart plug.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug was easy to set up , no problems with connecting to wi-fi.

    I would recommend this to a friend
Sponsored