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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,328 reviews
  • Rated 4 out of 5 stars

    It workz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simple, smart, quality and more.. switching convenience . Bought a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    very nice wifi plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice wifi plug. can control outlet from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to setup and works like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice addition to our smart home, not hard to link with Google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive smart switch solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for enabling Alexa control of anything that plugs into a wall outlet. You do need to pay close attention to the instructions during installation. I use these to control plug in under cabinet lighting and table lamps. They do not dim and are suitable for low voltage and line voltage devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine but better products available in market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but better products available in market. You can only control the switch being on the same wifi network. Cant integrate with alexa or google home.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device but you have to keep in mind that the desired action is not immediate as you may have to wait a few seconds when device is witched on/off

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Great price but difficult to setup and stay synced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this has been a bad purchase. I thought the Wi-Fi connected product would be a great addition to my other smart home devices, but it was hard to sync to my Wi-Fi. Finally got it to work after nearly two-hours. Alexa app saw the Insignia Connect devices no problem. A week later, both lost the Wi-Fi connection. After an hour I got one back up, only to lose it again the next morning.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We appreciate you took the time to write your concerns regarding the Insignia Smart Plug you have purchased. After reading the connectivity issues you've encountered, we would like to share some additional information which may shed some light as to why the plug is not functioning adequately. Firstly, the issue you have described is most likely caused by a weak WiFi signal in the location that the Smart Plug is used. You can check for this by observing the WiFi signal strength in the Insignia Connect app. If it has one or more green bars constantly, it should not disconnect. Also if you ever see the green LED on the smart plug blink on/off repeatedy, it does point to a weak WiFi signal. Lastly, if you have the plug connected to your 5Ghz. WiFi network router, try switching it to your 2.4Ghz network. 5Ghz WiFi has a much shorter range, especially when going through walls. A WiFi range extender positioned half-way between your WiFi router and the smart plug will also help. For further help and assistance, please contact our support team at https://www.insigniaproducts.com/contact-us and we will be happy to help. Regards, Daniel T. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok to Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok to buy some times I get your plug is unplugged notifications in app even though if we didn't unplugged the plug. Other that that its very good product

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything would be fine if not The fact that The app wasn’t responding at all, it took a while to set it up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give you the option of controlling whatever you choose. Great for security

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews after buying which I should have done first. I took it back before opening it and trying. Good or bad you have to make that decision.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok but slow to interact with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this product and got the wemo mini because it has a delayed reaction when using with the echo dot. It had difficulty finding my network.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    DO NOT BUY this PLUG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: the plug is nice thin, you can fit 2 plugs in 1 single standard wall outlet The Bad: THE APP SUCKS.... let me say it again. THE APP SUCKS. You can't even get pass the first loading screen. What's the point of having a Wifi Plug where you cannot set it up in the first place. The Ugly: Customer Service doesn't help much My recommendation: DO NOT BUY this PLUG

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well at house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plugged it in and plugged bedroom light in. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Insignia™ - Wi-Fi Smart Plug - White every day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good at what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well controlling table lamps. Does not conflict with othe smart plugs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy installation nice to have.I would recommend it to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need for my Amazon alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me coming hpme at night I could have the lights on and my house is safe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good if they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3, can only get 2 to work. I've read all the directions, tried resetting, tried different outlets, tried plugging in different devices, won't work.

    No, I would not recommend this to a friend
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