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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,328 reviews
  • Rated 4 out of 5 stars

    Nice outlet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logging in every time it is used is kind of a pain but effective overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason for the 4 star is because. It's not Alexa compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but wish could be better integrated with other smart plugs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great product until iOS App was updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Smart Plug connections instructions aren't clear but once I figured it out, it worked perfectly. Recently there was an update to the application that caused the connections to be unstable and when I contacted Insignia about the application, they informed me that Android app update should fix it but they don't know when the iOS Update would be. So, for the past 3 weeks, I have been having to use my normal wall switch instead of the smart feature.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Natural Addition for Our Growing Smarter Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with our Echo's and other Smart Home devices. Had to get a bit of help from BB during a home visit to pair one of them farthest from the router and I connected it to the wrong channel on our router the first time. Functions perfectly now and we are looking at more Smart Home devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 1 but doesnt go with smarthings so its of less use for a smart home

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not the best wall plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best wall plug. I had a lot of problems with connecting with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Makes my life easy. I set it to wake me up in the morning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been told this is a great item but I am still trying it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart Plug

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wi-Fi Smart Plug very intuitive and responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamless with the google home mini. Planning on purchasing more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first purchase toward a smart home. It works well for our lamp that we always forgot to turn off. The timer function through the app is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option for non-smart device, like older TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter received this for her birthday, she loves it, uses it daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes my fan smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Makes any device I want smart. Fan, electric kettle, etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy, works, not fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to automate some lighting when away or night. Works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Discontinued

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great value while I had it. It's a shame the best buy servers were shut down and the plug no longer works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for control of lamps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good for control of a lamp. On occasion needs resetting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great programmable timer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This programmable Wi-Fi timer is easy to set up, looks great too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, annoying when it loses wifi connection and blinks tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does Job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    less features than some of the competitors, but it's solid performer

    I would recommend this to a friend
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