Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,328 reviews
  • Rated 3 out of 5 stars

    Good smart plug for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia smart plug is the lowest price smart plug out there. Great item to start with when building a smart home network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was happy to get this gift for Xmas. Happy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a basic Wi-Fi smart plug. Not bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap but lag

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the light turns on when I didn't turn it on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait for the prices to go down on these things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best plug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it cause it's easy to setup and to use it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi plugs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t set up yet but I looking forward to using.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more outlets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets glitchy sometimes and at times has delayed reactions to Alexa when turning lamps on and off. Needs more outlets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our space heater. Love the meter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty getting this set up, and once I did, it lost connection again. Wasn’t very happy with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for single use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I was expecting but useful nonetheless

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Lost connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost connection issues most of the time. But if it worked all the time would be great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Does not work with its own app

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 8 for Christmas gifts. But after trying to install it. None will work. There are dozens and dozen of reviews with 1 star on the App Store because everyone is experiencing the app not working. Returned all of them. No way will I be embarrassed Christmas Day when family and friends can’t even install this with the app!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly how it is described and works great for me! I really like it because if the internet goes down it comes back up with the internet and I don't have to do anything and that's be my experience...really a great product!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Poorly executed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought these "Alexa" compatible outlet plug, I bought them for all the outlets I wanted to cover, turning on lights for security. One by one, they all failed, then the website was shut-down. Lucky, I had the Geek Squad guarantee to partially cover my loss.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loses Wi-Fi quite a bit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great when it's connected to WiFi, however it disconnects frequently and needs reset to work again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      Thank you for reviewing this product. In order to provide you with accurate troubleshooting steps, please call us at 877-467-4289.

      Alex - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works almost as good as my Wemo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. but works slower than my Wemo when I turn it on/off in the app..But, can't beat the price!! I have it connected with my Alexa. Interestingly enough, it works very quickly when i put it in a group, instead of trying to control it by itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is simple and easy to program.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is very simple and uncluttered. It probably will blossom with some more control sophistication but for now and what I am planning to use it for, its sufficient. I read that it can integrate with the Alexa and Google Home. That is a big plus IMO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to setup and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a problem on the first plug. You need to remember to turn off data to set up the plug since the phone switches between wifi and data at will. After that, no problem. The switches even came back after a power outage with no help from me.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disconnects

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug is functional; difficult to setup via app. Disconnects from app often

    No, I would not recommend this to a friend
Sponsored