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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,328 reviews
  • Rated 5 out of 5 stars

    Great entry level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great solid insignia product. I love it. The only issue I have is with the scheduling piece. I make sure that the schedule is right and the time is as well it works for a day or two and then starts turning on and off at random times throughout the day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good but isn't perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for controlling a light, but sometimes won't connect and has turned the light on randomly on its own.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    not compatible w/Samsung Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had chance to install software for this item, because it was not compatible with the level of Android software installed, and up to date, on the Samsung tablet I own. Had to return for WEMO unit which is compatible. If you purchase, make sure it is compatible with the device you intend to install the software on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Wifi smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described! Good quality for the price!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Connecting isn’t easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have yet to be able to connect the WiFi to this plug to get it to work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Constant reconnecting to network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plugs twice needed to be reconnected to the network. And then when it does, I had to reconfigure each of my devices to interact with them. I initially bought four and they worked great for a week. When I called customer service and told them my issue, the rep simply said to just return them to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only review this product because I have nothing to compare to it, but this unit was purchased for my Christmas tree to be able to shut it off or turn on the lights without bending down behind the tree. For no reason at all the unit started to malfunction not only that it makes a click loudly when you turn on and off. I ended up eating the price of the unit because of it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have some problems trying to get this to link up with a phone. You have to download an app and work through it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Basic Smart Plug Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug the device into the product and download the app. Set up the device with the app and you're done. Very simple set up and the device works great. If you are expecting more, you can try the more higher end products but this is good for just basic use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good with your smart device however at times I have to rest it since it has lost connection at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to timers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas season to control exterior lights and it was worth every penny. Linking (2 plugs purchased) plugs was fast and easy. Only complaint was occasional glitches with mobile app not always recognizing registered plugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia WiFi plug works as needed, I use it for a timed schedule for my tortoise enclosure. The app can be a little confusing if you're trying to get the plug reconnected after a network outrage, but other than that I'm happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of glitches lost connections often. Needed to be reset several times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - Wi-Fi Smart Plug - White

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best plug i have in my house. Only minutes to install. Download the app and control ir from your phone. If you have alexa even better just name it and ensble the skill. Then ask alexa tu turn on or off the light from your couch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to control a lamp with my amazon echo dot. I worked good but was a real pain to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m hoping they can improve the phone app for this product and make it simple to get everything working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    inexpensive switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a wiFi switch but doesn't work with Alexa.The price was cheap and not worth returning.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Great Product, But....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I discovered the wireless plug while shopping for a wireless wall switch. It had a reasonable price and I had a need, so I purchased it. It was easy to set up and works well. The reason I rated it only 3 stars is that it lacks Apple Home Kit compatibility. Home Kit makes it even more simple and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my plug the salesman just wasn’t so nice. He didn’t even really wanna talk to me at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Light timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize it wouldn’t work with google home One sales person told me yes the other one told me no

    No, I would not recommend this to a friend
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