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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,328 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    having minor problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if the item connected isnt used for a day. item loses connection to wifi

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother is a Sundowner so I purchased these in order to program the lights to turn on before it starts to get dark and it has helped tremendously with her agitation. Would recommend this to everyone who has a parent with dementia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to turn lights on at random when we travel vs a timer that comes on at the same time every day! I have 3 now, all different rooms. So easy to set up even I could do it! Just use my phone and turn on or off when I want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make your house smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a device that you want to control through WiFi? Use this plug and you can now control through your app. Never wonder if you left the coffee pot on. If it is plugged into this, just open your app and check, and turn it off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super happy but it works. It's a bit slow but it was easy to set up and cheaply than the others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so hot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with app always going offline. Does not work every time through voice commands.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Spyder,

      Thank you for taking the time to write a review of our NS-SP1X7, as a company we understand how important it is to get the best out of products, which is why I will like to encourage you to try the following steps:

      - Unplug the Smart Plug, then press and hold the power button. Continue holding the button, plug the Smart Plug into an outlet, then release the button when you hear a click (about 4 seconds). The LED will be solid.
      - Delete and install the app

      For more assistance please call 1-877-467-4289.

      Denisse
      Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Doesn't always work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a cheaper alternative to iHome but it was a mistake. If you set schedules it never turns on or off even is supposed to, it takes forever to connect to alexa and even then there's a 10 to 15 second delay when you ask alexa to turn it in or off. Not satisfied with this purchase and will continue sticking to iHome products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed. Crushed hopes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of having a smart home. I have a nest thermostat, Nest outdoor cam, Amazon Elena and I REALLY want some LIFX bulbs. If since they aren’t cheap I thought I could create lamp and timing schedules on a budget. The setup was difficult after plugging in the wi-fi smart plug. So difficult that I gave up and let it sit on my table for two weeks to finally try again. (Note* I’m pretty good at figuring out electronics, my job depends on me figuring out and setting up all sorts of different tech from cameras, lighting, computers etc.) finally after another few days of trying to connect with WiFi it finally worked.... for about three days, timers and all, and then for some reason stopped working? I couldn’t connect again for some reason even after a hard reset. I gave up again. Not worth the frustration. Just get a lifx bulb that works. I got my parents a lifx bulb and they love it. No hubs required so it’s cheaper than philips hue in the long run.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, but would go with another brand that offers more products, since it requires an app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes there is a delay with the Amazon Echo. A bit difficult to pair with the exho also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as promished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it is loosing the connection. I used it to turn on and off the tree lights. 9 out of the 10 times worked. To reconnect i just pulled it out and plugged it again. It works with Google home. I am buying more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a ok product, it does work but I still find myself getting up to plug different stuff in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Outlet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great WIFI outlet. Easy to use and connect. Took a couple of times to connect, but haven't had any issues since. App is fairly easy to use and seams to work well with the outlets. For the price, I think it's a good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using to control a lamp in another room. It works well though was slightly difficult to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought this to use instead of an old school timer for the Christmas Tree. Not only can we set a timer using our smart phone, but we can literally just tell the Google Assistant to turn the tree on or off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it was me or the wall plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how to connect it to my phone so that I can turn it on remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, not the best but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Got it on sale and it works... installation had a few fails, but try and try again, it finally worked... stays on schedule and iPhone app is ok. Has a little bit of a lag, but nonetheless, it works!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Challenging to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was hard to set up and would not sync with the new iPhone iOS update.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote switch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for remote management of lights or appliances. Simply connect to your local wifi using your smart phone and the insignia app. Works great. The switches also seem to stay connected to my wifi over several week so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good works well WiFi goes thru not as good as the google one but worth the money

    I would recommend this to a friend
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