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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,328 reviews
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Handy timer for controlling indoor lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This digital timer was easy to install and program. It's also connected to our home's wifi so it can be controlled remotely using the Insignia app on my smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to plug in string lights on my patio. The plug is high on the wall and out of reach so I figured this plug was a good idea. It was a great idea! Works flawlessly from the mobile app and Alexa!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great plug for it's price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great started plug but i wish that the wigdet worked when I put it on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functionality a bit lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to rename these devices between the app and google home. Intermittent delay when asking google to turn the light off using this outlet. Not sure which device is causing that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for vacations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little plug was perfect when I left for vacation. It turned on my lamps at a certain hour and turned them off as well. Programming was pretty simple. You must create or have a bestbuy account to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pleasure to be able to turn lights off and on never having to get out of bed. I have had great luck with it and I would surely buy it again

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug seems well built. However, you cannot log into the app and sync it, so this functions as nothing but an outlet over your outlet. I am sure after they fix the app bug, it is a good product, but until then, i would not recommend buying this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for some uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you set up your schedule you can't go back and see what times you have set up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this due to price. Had I read the reviews first I would have never bought it. Plug might be ok if the app worked. Every time I’d try to connect I would get an error. I tried on numerous devices and error each time. Returned it for TP-LINK

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good and worth a second one too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, my first attempt was not good, so I decided to give it another try and it's works GREAT! Glad I did. Getting set to get a second, maybe third too. Pretty decent price point compared to the named brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for to control our Christmas tree. Works seamlessly without a hitch. App works great and Alexa controls so my 4 year old daughter loves turning on and off the tree.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Have to sign-in to Best Buy account, but that's not very different from most smart devices you want to use with Echo. The option to turn off the LED is nice as it is quite bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to turn my coffee pot on while still in bed. I love that you can use Echos as well. It sometimes doesn't turn on depending on the app but I might have to tweak it but I'm not worried.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DOESN'T WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT JUST NEVER WORKED, COULDN'T GET IT INSTALLED VIA THE WEB SITE REFERRED TO

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my river house to control the swamp cooler. I turn it on and it cools the house down much cheaper than the ac. I also use one to turn on lights for security on a timer with the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were not great and there is only one time that you can program

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bought to use with echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not recognize on first attempt to set up. I will set up at a later date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it to replace my manual timers. connected it to my aquarium accessories such as lights, heater, blower. also for Xmas tree lights. replaced all those hard to program digital plug timers.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Can't stay online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the three smart plugs by Insignia are not able to stay online. I had the same problem with Home smart plugs. I guess I need to bring them all back to the store. I have spent hours trying to get them to work correctly. Only one still does.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works as intended, but with a delay of sometimes up to 30 seconds.

    I would recommend this to a friend
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