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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,328 reviews
  • Rated 3 out of 5 stars

    Some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily but sometimes loses connectivity. Easy to fix but annoying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for a day, then could not get it to "talk" toy lamp. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Wi-Fi plug in my kitchen does what it needs to do and is very convenient in turning the light on and off automatically. I will more than likely purchase another one of these units.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their are a lot of cheaper alternatives that perform the same task

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Extremely disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues , not following the working schedule to underrated performance , this product dropped the ball ! I returned and didn’t partake in that category again ! I suggest sticking to other name brands for smart home connection needs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi Smart Plug Signal Is Not Stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi smart plug's signal is not stable. It often does not connect to units.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    helpful and fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the smart plug is handy for turning my bedside lamp on and off while in bed or when I first come in the room. I liked it so well that I bought a second plug to use with another light.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item, set it up like the instructions, and it worked like a charm. Just make sure that you have a great wifi signal or else it won't work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    App needs improvment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - Wi-Fi Smart Plug - worked fine , it was lagging tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little more set up than I hoped for . using alexa plugs in other rooms

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wi Fi Smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is ok. Goes off line quite a bit. Not a bad item for its cost.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    need to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the smart plug for my Christmas lights. It worked fine for a week. Everyone was so impressed. Then one foggy night the lights went on but they never went off. I looked at the switch it was over heated even though it was rated for 15amps and I was only using 3.5 amp. I returned back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Aweseome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wifi plug is great! I need 3 for each room of my house!! I have 2 so far. I can tell Alexa on my Echo Dot to turn off the living room TV or to Turn on/off the stereo. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to program and to figure our programming with instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Plugs are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these smart plugs for lamps around my house. They turn on the lamps at different times of the evening, You can operate it from your cell phone. So handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these plugs. They work great. Some times there is some lag when turning the light on and off with the app. Works great with google home. Very happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these. This year I am using them to turn on my Christmas tree and other decorations. You can control them from the insignia connect app or Alexa. :)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    App is unstable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as expected when it's working but the app is very poor. The app doesn't work half of the time if it does it's unstable. You can't add multiple devices on one home within the app. For the price I paid for it, I can deal with the unstableness hopefully the app will be improved at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart plug on the cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to link up my home in order to voice out commands. Which can get expansive if you buy the other name brands. With this Insignia plug I get a great smart plug on the cheap!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I’m sure, just wasn’t what I was looking for.

    No, I would not recommend this to a friend
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