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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,328 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great either as a stand alone device that is easy to program via the app or as I use it with my Google Home Mini. I'm so spoiled I wish I could control everything with it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned mine but kept one cuz it was the only one of the 3 that would connect. Yep...today it doesn't connect. Should have returned it as well. Oh well....15.00 a unit is a fortune in 3rd world countries.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug looses wifi signal and needs to be reset often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sell to start my smart home with Google home, now I have five of these and all work great. The feature I like is that I can name them, good for year round use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.. Even better price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does exactly what is says it's going and better than you would think. Individual setting for each date and a great app make this unit perfect for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart plugs work great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart plugs work great, but available software needs improving!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the WiFi is hard .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one working but the other one I can't get WiFi on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt connect to google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine with the app but didnt connect to google assistant

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works with Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw mixed reviews where some said it works with Alexa and some don't. I got it up and running with Alexa in about 5 mins. Pretty straightforward and works like a champ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug works great. The only weird thing is that it uses you Best Buy account to register so if other need to control the device they need your Best Buy login. Not cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found these WiFi rexepticals to be an economical alternative to WeMo. The setup is simple — for people that can follow instructions, no more complex than WeMo. A good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug is awesome! It works just as advertised when you're connected to wifi or even on cellular data! Responds quickly to input through mobile device! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up, but it works very well. I have it in a very inconvenient outlet to control a digital piano. It's fun saying piano on, piano off!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but daily I have to reconnect it to the WiFi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This outlet is really easy to operate. I use it with my google home and it’s brilliant. Setup was a breeze. Haven’t had any connection issues after three weeks of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Plug for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Smart Plug because it works with Google Home/Assistant and I wanted a simple and easy solution to turn the Christmas tree on and off. It works great.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a hit or miss product. Wouldn’t connect to my Wi-Fi and wouldn’t work. Took it back and even an employee told me they were hit or miss take a chance if your wanting to save a few bucks but if not go with Wemo

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this smart plug on a whim hoping it would handle some automation for my lamps. Works great. Love the programmable features on my smart phone. Overall solid purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works with iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not easy to setup with android phone. It is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for friends and kids for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased some of these for me and loved the ease that I got them for my kids and friends for Christmas as well. Like having light as soon as I walk in the house.

    I would recommend this to a friend
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