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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,328 reviews
  • Rated 5 out of 5 stars

    Great smartplug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works and easy to setup- i added to google home and is recognized. This will save you money and control any appliance or light connected to it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    does not connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried setting up this plug several times and it will not connect to the network. I had hoped to save some money and not get the wemo or other smart plug, but this one was a bust.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    More difficult to connect to wifi than competitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of difficulty connecting this product. Every avenue I tried did not work. I could only get so far in the process and finally returned for products I had previously used and connected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item about a year ago and it’s still functions. Love the the way to connect your account is through your bestbuy account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's works good once it finds your wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue getting a second plug to connect, but once it is connected you can control it from the smart phone app and set multiple schedules

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    app doesn't work for the plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After multiple attempts of get it set up, a call to the help center indicated the app was defective. The company offered me a Best Buy gift card and were to notify me when the app was fixed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unable to connect to the Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to get it connected to the Wifi. I spent an hour on the phone with Insignia with no positive results. I have other ones from different brands and had no issues with connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it’s suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this product works just like the description on the box said, Therefore I would recommend this product for everybody and anyone

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many wasted hours of trying to get this plug to work, it would just not budge. I was unable to connect and get it working. I ended up taking a loss and bought a different smart plug.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put on the Christmas tree and now moving to another location - like the app and the fact this one alerts me if the ISP / WiFi connection drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged this in for my outdoor lights- the plug in is in a protected area. It works great to turn my landscaping lights on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this wifi plug, it made turning the Christmas Tree off and on way easier. I didn't have to move the tree or furniture to turn tree off and on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this attached to a lamp in my living room. I need it to turn the lamp on when it gets dark. Then it turns it off at night, works great!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    If you don't use with alexa then works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works are first with alexa but then after a couple of hours, it no longer seems to stay connnected with my echo plus. No clue why. Reset multiple times and ending with the same problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart plug I have it hooked up to my coffee machine and all I have to do is ask my google to start the coffee maker its awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are totally awesome. You can automate anything. No more getting up to turn on the fan. That cheapo coffee pot , anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I use it for turning on lights hands free. Works with the echo and android phones. Definitely going to expand on wireless set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these. The first everything was easy to set up. The second one was a total nightmare. I had to delete the app and reload it and reset the switch several times. Just spend the extra money and get the hue bulbs and a bridge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junk dont waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved last Christmas along with my google home system to help me due to my disability, it worked great for just over a month then it became unreadable by the insignia app and by my google home. Dont waste your money..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smarthome solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An inexpensive smart-plug solution with a very useable smartphone application. Works great on my home network or from thousdands of miles away.

    I would recommend this to a friend
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