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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,328 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not supported any more!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not work this Alexa any more! They stop supporting it and their app. I bought 2 for $30 each and got only $20 back. A rip-off! Don’t buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a gift for my husband. We have not tried out yet but we are very happy with the packaging and the fast shipping

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs wifi on all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i leave the house i turn off all zombie appliances that includes wifi router... I guess the insignia wifi doesnt like that it goes into a flashing mode and needs a reset when i come back home... No thanks goodbye

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked great good value for the money insignia is a Best Buy brand so cant go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure how it would work, but now I don't see how I lived without it. I got it to use with my Christmas tree.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-fi smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this plug for my Christmas lights On my tree! Able to turn them on and off by voice command! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met expectations. Great, inexpensive product that allows me to create lighting change throughout my home when I’m traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a little trouble setting it up. The problem was my router. Once setup it works great and also compatible with alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great for the elderly, sick, and handicapped. Something less for family to worry about also just plain convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very basic smart home device, but it's​ an inexpensive introduction into smart home products. it's easy to setup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect stocking stuffer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was almost done with Christmas shopping but lacking something nice to put in the stockings. These really did the trick.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay connected!!!!! ‘This product doesn’t stay connected. You will get frustrated with the multiple tries! Don’t waist your money or time. I hate I did!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept losing connection and the finally lost connection altogether. Called the manufacturer and they said eventually an update would be released. No thanks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi Smart Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed adding this wifi smart plug to my smart house. It works as advertised and is so very useful!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wi-Fi Undependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install the device initially without any problems and it worked for a few days. But since then has become undependable losing its Wi-Fi connection every day or so. At least my phone tells me so I know it isn't working. Unfortunately because of this I really don't feel like I can depend on it to fulfill my needs as to why I purchased it in the first place. I wish now I would have purchased another brand. I have even moved it to an outlet only 8 feet from my router and it is no better. I don't think my router is the problem as none of our phones, tablets, or computers have Wi-Fi issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool plug in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it but I've had the app fail a couple of times I bought one Black Friday and I'm about to buy 3 more cool product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it was cheap and needed something to wirelessly control indoor Christmas lights. Works like a charm

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It was a good product set up easier with Google

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall get set up with Google home inAlex out with a little bit difficult at first if you don't have aTechno how this meet be a little trickyBut I guess I will rAte it 60% As satisfaction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this thinking that it was lazy. Lol. But there is nothing more convenient than this

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to connect with my home WIFi using their app on iPhone and it went in to infinite loop of connecting. What a waste of time and I would not recommend to anyone

    No, I would not recommend this to a friend
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