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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,328 reviews
  • Rated 1 out of 5 stars

    Faulty software and hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, nothing about this product worked for me. The software continuously crashed on my phone, even after a reinstall (android OS on an S7). The unit itself never connected to my wifi, in my house. To be honest, I would normally take it back and try another unit, but my frustration with the software kept me from trying again and I brought it back for a refund. Insignia (being Best Buy's brand) needs to work on their product quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Highly recommend. Great starter item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible with Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but a little large size wise. At least it doesn't block the 2nd outlet like some do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plug

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does just what it is supposed to do. Links up with my smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - Wi-Fi Smart Plug - White

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to control a water pump in my basement, so far it is working as expected no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well in out other home, but haven't used it after moving to our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with amazing utility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia smart switches are great product. They can also connect with voice assistants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must’ve plug.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option to start with a smart home. But, it’s not compatible with Apple HomeKit app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug works great for the price I paid for it and it works well with the mini goggle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked the plugs to some lights in my house with connected it to alexa and the setup is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for disable person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone with limited use of hands, this is ideal. Gives them some independence. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. Reason I got it is that it works for both Google Assistant and Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Was planning to use for the crockpot until that “this is us” episode :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fact that it didn't take up both plugs. Works no problem. Nice hands free options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to add a security feature to you home while you are away? Then buy this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the lamp that is hard to reach in the corner. Alexa turns it on and off for me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wi-fi outlet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very hard time giving this item a high rating. I have yet to be able to get it set up. Maybe it’s me, but it shows I have done everything right, but it won’t connect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, it performs as expected, nothing more, nothing less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my bedside lamp and use Google home to turn it off when I'm reading at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns my percolator on and off. Easy to program and to change. Very happy with this product.

    I would recommend this to a friend
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