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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,328 reviews
  • Rated 5 out of 5 stars

    Perfect addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to a smart home. It can turn almost every electrical device into a smart one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and sync with the smart phone. Very easy to monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sounds like a good plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounded like a great idea here for what I needed it for him but I could not sync it up to my Internet and my phone for some reason

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easier smart home items I have gotten... just bought 2 more for other rooms...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, simple to use. It does what it says it does. Turns your lights on and off!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Did Not Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this to connect at all to either type of operating phone systems... very disappointing so get a LIFX bulb instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy setup - easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands free is always nice - for those corners that need a little extra light or whatever

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug doesn't integrate with other smart apps. It's very simple. The app constantly signs me out and makes me sign on to the Best Buy website before it allows me access to the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-fi Smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas present but I have heard good things about it so I hope they are right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Like It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup took a few tries, mostly user error. Nice to have light on timer that I can change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best plug for Alexa I have found. I tried several others and they did not compare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cluncky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of options with this overpriced plug… Save your money and get the old-fashioned timers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stopped working after a couple of months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug worked fine in the beginning. Then it stopped working it would not stay on long enough to link with the Alexa

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped support, so now device doesn't work!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this product until they discontinued supporting it so it doesn't work anymore. The most frustrating part is that when I try to go to the website connected to BESTBUY it won't accept my password, in fact, if my password is 5 spaces, when I put it in it shows double. When I try for assistance, the email doesn't come. I thought that this device would be good for years. I used it last year, and now it is just an oddly shaped paperweight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bulb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s puts out great light. I use it on my front porch. I use Alexa to turn it on and off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps me with my home being smart, easy access to help turn on and off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was as advertised. It was simple to install and pair to the base unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and cheaper than the rest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just need to configure it to use 2.4ghz band only on wifi. If it uses 5ghz it wont work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on appliances, lights, tv, anything you want to plug in, seems to work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product that allows you to have access from your phone to turn off and on

    I would recommend this to a friend
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