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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,328 reviews
  • Rated 5 out of 5 stars

    Need More!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought one, and now I need more. I wish that I had these for everything in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. You program it thru wifi and you sey on off times. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart plug for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug is well designed, easy to install and get it ready to go. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little bit time to set it up because the app is annoying but works fine after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lights on..lights off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to turn lights on or whatever you would like to use to work with Echo. Love it

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Doesn't even work with the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this because the app literally didn't work with it at all and couldn't do anything absolutely worthless

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not connect with my app or Google home. Also it's range is limited as it only works with always on devices

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was a piece of junk that stopped working and they don’t even make it anymore

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Technology problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not set up properly and did not work. Followed all directions and item would not respond. Seems more complicated then it should be to set up and get to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quick setup process. I do wish there were more than one plug ins available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to work with Alexa to save on electricity and this works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you have both a phone and tablet or other devices to charge at same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase, great bang bang for that buck! Super ideal for lazy people like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for IoT enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, just plug-in and get started. Control using application is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little plug...........haven’t had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to monitor or turn on or off anything you have plugged in to the outlet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug is great. I would recommended. I use it for my air conditioner.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    COOL IDEA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WILL NOT CONNECT TO ANYTHING TRIED FOR HOURS. WAS NOT HAPPY WITH IT TRIED TO TAKE IT BACK AND THEY WOULD NOT TAKE IT BACK.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few weeks and have connected it to my Echo. So far it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, in our digital world, these smart plugs are great for auto lighting.

    I would recommend this to a friend