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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,328 reviews
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using smart home product, now I want to come back for more. thanks Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WiFi plug works great and is so convenient. All of us at home love using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is counter depth and fits more appropriately than our former one did.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 plugs taking a chance that the reviews were wrong but I was only happy with my purchase for about 1 week. They installed easy and worked well with Alexa but after a week all four would take turns dropping off my network and require resetting. For the last week and a half I have to reset at least 2 per day. I am going to return them and go with a better name. I have a TP-Link plug as well and have had zero issues with it. Spend a few more bucks and save yourself the hassle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect substitute for the Wemo plug. It works the same and costs less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for a friend as a gift, who loves working things from an app on his phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this is perfect for me. I recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient tool for switching power on and off for out of reach light fixtures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to install and set up. It is reliable and a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our smart home collection. Have had no issues and would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plug connects to wireless, app does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some doubts about this product before purchasing, unfortunately it turned out those doubts were warranted. The iOS Insignia Connect App definitely could be used for getting the plug connected to wireless, that was about it though. The registration process could not be completed, so I ended up with a plug that was connected, with no apps being aware of it. Returned the product for a full refund, bought a Wemo Smart Plug instead, since I have had no issues with Wemo in the past...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Half the price of Wemo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great with amazon echo and dot. Using it to turn lights on and off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken app has made these useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought four of these. They all worked perfectly for the first month but then the app stopped communicating with them so they are now useless. Days ago Tech Support told me that's a known issue that would be fixed in an app update later that day but I'm still waiting. In the meantime all of these are completely useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug and ask Alexa. Easy to use download the apps and ready to use anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with the Google Home Mini. Easy to link and works so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this WiFi smart plug and was kind of iffy about brand but it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timer! Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given two as a gift and I loved it so much that I purchased another two!,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn’t connect with iPhone App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because I couldn’t get it to connect to my wireless network through the iPhone app. I suspect this was a software error and not hardware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    look around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it never worked, Echo could not find, never found my wi-fi, I didn't like the fact it linked with my Best Buy account

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ! Works with Alexa too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of these and they work great with Alexa! I plan on getting more.

    I would recommend this to a friend
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